Medical Assistant - Certified (WA)_Health Center

PPGNHAIK•Olympia, WA
•$21 - $39

About The Position

As a Certified Medical Assistant, you will help deliver high-quality, compassionate healthcare services and support a positive patient experience. Under the supervision of the Health Center Manager, you will perform clinical and administrative duties that contribute to safe, efficient, patient-centered care in a fast-paced health center environment. The role supports patients, providers, and fellow team members through accurate, professional, and compassionate work. The position is full-time at 37.5 hours per week and is eligible for PPGNHAIK benefits. It is a union role represented by United Food & Commercial Workers 3000. Employees must present proof of a current flu shot before their first day of employment.

Requirements

  • High school diploma or GED equivalent.
  • A minimum of 1–2 years of experience working in a healthcare setting.
  • Current National Medical Assistant Certification (CMA, RMA, CCMA, NCMA, or equivalent).
  • Strong communication, organization, and customer service skills.
  • Ability to work effectively in a fast-paced, team-oriented healthcare environment.
  • Proof of receiving a current flu shot before the first day of employment.

Nice To Haves

  • 2 or more years of experience in a healthcare or outpatient clinical setting.
  • Experience working with Electronic Health Record (EHR) systems.
  • Knowledge of reproductive and sexual healthcare services.
  • Bilingual language skills.

Responsibilities

  • Provide nonjudgmental, patient-centered care, answer questions, and connect patients with appropriate resources and services.
  • Support patient flow and schedules by preparing patients and examination rooms for appointments.
  • Complete patient intake, obtain and document patient information, and maintain accurate electronic health records.
  • Room patients, assist clinicians during examinations and procedures, and help ensure patients are informed and comfortable.
  • Educate patients about birth control methods, reproductive health services, and available community resources.
  • Review and distribute Patient Education Sheets, Informed Consent Forms, and other educational materials as appropriate.
  • Perform laboratory testing, administer injections, and carry out other clinical tasks within scope of practice.
  • Maintain examination rooms, stock supplies, prepare equipment, and support infection prevention protocols.
  • Follow universal precautions and sterile technique, and properly dispose of hazardous waste.
  • Collaborate with health center staff to provide a seamless, positive patient experience.
  • Adhere to the organization's code of conduct, policies, procedures, and protocols; demonstrate professionalism and model customer service standards.
  • Value continuous learning and seek ongoing training and development.

Benefits

  • Medical, dental, and vision plans.
  • Retirement benefits.
  • Paid time off.
  • Short- and long-term disability insurance.
  • Life insurance.
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