Medical Assistant - Certified (WA)_Health Center

Planned Parenthood•Olympia, WA

About The Position

As a Certified Medical Assistant, you will help deliver high-quality, compassionate healthcare and support a positive patient experience. Under the supervision of the Health Center Manager, you will perform clinical and administrative duties that contribute to safe, efficient, patient-centered care in a fast-paced health center. The role calls for a commitment to reproductive and sexual healthcare, patient advocacy, and nonjudgmental care. The position is full-time at 37.5 hours per week and is a union role represented by United Food & Commercial Workers 3000. The listed salary range is $21.36–$38.91 per hour. Actual starting pay depends on factors such as relevant experience, education, internal equity, geographic location, and the budgeted hiring range. Employees must present proof of a current flu shot before their first day. Employees are expected to follow the organization’s code of conduct, policies, procedures, and protocols; demonstrate professionalism; support customer service standards; and pursue ongoing learning and development.

Requirements

High school diploma or GED equivalent.
At least 1–2 years of experience working in a healthcare setting.
Current National Medical Assistant Certification (CMA, RMA, CCMA, NCMA, or equivalent).
Strong communication, organization, and customer service skills.
Ability to work effectively in a fast-paced, team-oriented healthcare environment.

Nice To Haves

2 or more years of experience in a healthcare or outpatient clinical setting.
Experience working with Electronic Health Record (EHR) systems.
Knowledge of reproductive and sexual healthcare services.
Bilingual language skills.

Responsibilities

Provide nonjudgmental, patient-centered care, answer questions, and connect patients with appropriate resources and services.
Support efficient patient flow by preparing patients and exam rooms for appointments.
Complete patient intake, obtain and document patient information, and maintain accurate electronic health records.
Room patients, assist clinicians during examinations and procedures, and help ensure patients are informed and comfortable.
Educate patients about birth control methods, reproductive health services, and available community resources.
Review and distribute Patient Education Sheets (PES), Informed Consent Forms (ICF), and other educational materials as appropriate.
Perform laboratory testing, administer injections, and carry out other clinical tasks within scope of practice.
Maintain exam rooms, stock supplies, prepare equipment, and support infection prevention protocols.
Apply knowledge of universal precautions, sterile technique, and proper hazardous waste disposal procedures.
Collaborate with health center staff to provide a seamless, positive patient experience.
Adhere to the organization's code of conduct, policies, procedures, and protocols, demonstrate professionalism, uphold customer service standards, and seek ongoing learning and development.