Medical Assistant/Patient Service Specialist (Float)
About The Position
Bookmark Medical is seeking a Medical Assistant/Patient Service Specialist to support patients and providers across VMW-Oro Valley, VMW-River, and VMW-Valencia. The role combines front-office patient services with clinical medical-assisting responsibilities in a patient-centered care environment. The position involves greeting and checking in patients; handling calls, messages, scheduling, referrals, follow-ups, and co-pays; assisting with insurance verifications and prior authorizations; updating patient information; and helping maintain clear communication between patients and providers. Clinical duties include rooming patients, preparing them for visits, taking vital signs, updating medical histories, documenting in the EHR, assisting providers with procedures, administering vaccines, performing point-of-care testing, and maintaining clean, stocked exam rooms while following safety protocols. Bookmark Medical describes its culture as rooted in trust, teamwork, compassion, and continuous progress, and states its commitment to inclusion and belonging and nondiscrimination in employment.
Requirements
- Accredited medical assistant training or equivalent experience.
- Medical assistant certification, or willingness to obtain certification.
- Strong communication, organization, and teamwork skills.
- Comfort working in a fast-paced, patient-centered environment.
Nice To Haves
- At least one year of healthcare experience is preferred.
Responsibilities
- Greet patients and check them in warmly and professionally.
- Manage calls, messages, scheduling, referrals, follow-ups, and co-pays.
- Assist with insurance verifications and prior authorizations.
- Update patient information and support clear communication between patients and providers.
- Room patients and prepare them for visits.
- Take vital signs, update medical histories, and document in the EHR.
- Assist providers with procedures and administer vaccines.
- Perform point-of-care testing.
- Maintain clean, stocked exam rooms and follow safety protocols.
Benefits
- Medical, dental, and vision coverage.
- Company-funded HSA and exclusive healthcare discounts.
- 401(k) with company match.
- Company-paid life insurance.
- Flexible time off and Vacation Exchange Program.
- Medical Assistant Certification Reimbursement.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
