Medical Assistant, Ophthalmology - Willing to Train!
About The Position
An Ophthalmic Technician is a valuable asset to an Ophthalmologist as they assist in providing excellent patient care to the patients during their visit. This employee is able to handle a wide range of duties while using equipment to perform the initial testing needed to prepare a patient for an exam with an Ophthalmologist. The Medical Assistant (Ophthalmic Technician) will facilitate patient flow, assist the doctor in preliminary testing, verify medical and vision insurances, and effectively communicate with patients, doctors, and managers. They will also answer inquiries through phone, email, and in-person requests. This role involves providing exceptional customer service during every patient encounter, practicing urgency with patient and doctor time, and complying with all company policies and procedures including HIPAA. Responsibilities include recording medical history, current medications, and confirming the purpose of the visit, as well as recording all data in the patient's Electronic Medical Record (EMR). The technician will check the condition of the patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements. Required skills include dilation, refraction, pressures, and performing a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography. The role also includes general office duties and cleaning as assigned by the manager.
Requirements
- High School Diploma or GED Equivalent
- Favorable result on Background Check
- Basic computer skills
- Strong customer service skills
- Excitement to learn and grow
- Proficient in Microsoft Excel, Word, PowerPoint, Outlook
- Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience
Nice To Haves
- Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred, but not required
- Desire to gain industry knowledge and training
- Demonstrates initiative in accomplishing practice goals
- Ability to grow, adapt, and accept change
- Consistently creates a positive work environment by being team-oriented and patient-focused
- Ability to interact with all levels of employees in a courteous, professional manner at all times
- Reliable transportation that would allow employee to go to multiple work locations with minimal notice
Responsibilities
- Facilitate patient flow
- Assist the doctor in preliminary testing
- Verify medical and vision insurances
- Effectively communicate with patients, doctors, and managers
- Answer inquiries through phone, email, and in-person requests
- Provide exceptional customer service during every patient encounter (in person or via phone)
- Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
- Practice urgency at all times with patient’s time, as well as doctor’s time and schedule
- Comply with all company policies and procedures including HIPAA
- Verify patient information by interviewing patient
- Recording medical history, current medications and confirming purpose of visit
- Records all data in the patient's Electronic Medical Record (EMR)
- Checks condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements
- Performing a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography
- General office duties and cleaning to be assigned by manager
Benefits
- Medical, Vision, Dental and Life Insurance
- 401k + Employer Matching
- Paid Time Off (PTO) and Paid Holidays
- Paid Maternity Leave
- Eyecare Education Reimbursement
- Competitive Base Pay
- Employee Discounts
- Mileage reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
