Medical Assistant III Family Medicine

Corewell Health • Sterling Heights, MI

3d • Onsite

About The Position

Corewell Health is hiring a Medical Assistant III for its Family Medicine practice. Under management and physician leadership, this role performs and oversees clinical activities that support primary and preventive care, patient flow, technical procedures, laboratory protocols, and other clinically oriented work under physician or provider direction. The Medical Assistant III also assists management with office efficiency and operations, supporting physicians, clinic staff, and management while promoting customer satisfaction and Corewell Health’s “Service First” philosophy.

The role assists physicians and providers with primary healthcare and patient care management, collaborates with clerical staff to optimize operations and patient flow, and interacts with outside healthcare facilities and agencies regarding patient care and insurance. The Medical Assistant III maintains current competencies and may discuss processes and workflows with leadership and accreditation bodies. Front-office coverage and coverage in other departments or locations may be required.

In addition to the core duties, the Medical Assistant III is formally assigned two additional responsibilities as primary duties, each accounting for at least 20% of dedicated time. Options include identifying and addressing primary-care gaps in care; residency clinic work; high-level disinfection; serving as a new-hire preceptor; participating in or leading special programs or grants; care management; qualified language interpretation; serving as an EPIC or competency super user; advanced provider support for complex procedures or infusion/chemotherapy scheduling; or a multisite/flexible float-pool assignment. The role supports patient- and family-centered care and requires excellent customer service.

Requirements

• High school diploma or equivalent.
• Completion of a competency-based accredited medical assistant program, including a clinical rotation, or equivalent experience. The posting notes an exception for team members with other certifications and hire dates before November 1, 2025.
• At least 1 year (12 months) of medical assistant experience; alternatively, completion of the Corewell Health medical assistant internship and 6 months of medical assistant experience, or completion of the Corewell Health medical assistant apprenticeship program.
• Basic Life Support certification from the American Heart Association or American Red Cross within 30 days of hire.
• One of the listed medical assistant credentials within 90 days: CMA (AAMA), RMA (AMT), ARMA, NCMA (NCCT), CCMA (NHA), or NRCMA (NAHP).
• Michigan Practical Nursing (LPN) license upon hire.

Nice To Haves

• 2 years of medical assistant experience.

Responsibilities

• Maintain patient flow and support the delivery of primary and preventive healthcare.
• Perform technical procedures, laboratory protocols, and clinically oriented activities under physician or provider direction.
• Assist physicians and providers with primary healthcare and patient care management.
• Support office efficiencies and operations in accordance with stated policies and procedures.
• Collaborate with clerical staff to optimize operations and patient flow.
• Interact with outside healthcare facilities and agencies regarding patient care and insurance.
• Maintain updated competencies and communicate about processes and workflows with leadership and accreditation bodies.
• Perform front-office duties to provide coverage as needed.
• Provide coverage in other departments or locations as needed.
• Demonstrate excellent customer service and support patient- and family-centered care.
• Perform two formally assigned additional responsibilities as primary duties, each taking at least 20% of dedicated time.

Benefits

• Comprehensive benefits package supporting financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with offers on restaurants, phone plans, spas, and other items.
• Optional identity theft protection and home and auto insurance.
• Traditional and Roth retirement options with service contribution and matching savings.
• $1,000 sign-on bonus for external applicants.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED