Medical Assistant III Family Medicine

Corewell Health•Canton, MI
•Onsite

About The Position

The Medical Assistant III supports clinical activities in a Family Medicine practice under the direction of management and physician leadership. The role helps maintain patient flow and supports delivery of primary and preventive health care by performing technical procedures, laboratory protocols, and other clinically oriented activities under provider direction. The Medical Assistant III also assists management with office efficiencies and supports physicians, clinic staff, and management in keeping with the “Service First” philosophy. The position provides primary healthcare and patient care management support to providers, collaborates with clerical staff to optimize operations and patient flow, and interacts with outside healthcare facilities and agencies regarding patient care and insurance. The Medical Assistant III maintains current competencies and may discuss processes and workflows with leadership and accreditation bodies. Front-office coverage and coverage at other departments or locations may be needed. As part of the primary duties, the Medical Assistant III is formally assigned two additional responsibilities, each taking at least 20% of dedicated time. Options include primary-care gap identification and outreach, residency-clinic duties, high-level disinfection, new-hire precepting, participation in or leadership of special programs or grants, care management, qualified language interpretation, EPIC or other competency super-user duties, advanced-provider support, or a multi-site/flexible float-pool assignment.

Requirements

  • High school diploma or equivalent.
  • Completion of a competency-based accredited Medical Assistant program, including a clinical rotation, or equivalent experience. Team members with other certifications and hire dates before November 1, 2025, may qualify.
  • At least 1 year of Medical Assistant experience; or completion of the Corewell Health Medical Assistant internship and 6 months of Medical Assistant experience; or completion of the Corewell Health Medical Assistant apprenticeship program.
  • Basic Life Support certification from the American Heart Association or American Red Cross within 30 days of hire.
  • One of the listed Medical Assistant certifications within 90 days: CMA (AAMA), RMA (AMT), ARMA, NCMA (NCCT), CCMA (NHA), or NRCMA (NAHP).
  • Michigan Practical Nurse (LPN) license upon hire.

Nice To Haves

  • 2 years of Medical Assistant experience.

Responsibilities

  • Assist providers with primary healthcare and patient care management.
  • Maintain patient flow and support delivery of primary and preventive health care.
  • Perform technical procedures, laboratory protocols, and clinically oriented activities under physician or provider direction.
  • Assist management in achieving office efficiencies and support physicians, clinic staff, and management.
  • Collaborate with clerical staff to optimize operations and patient flow.
  • Interact with outside healthcare facilities and agencies regarding patient care and insurance.
  • Maintain updated competencies and demonstrate the ability to discuss processes and workflow with leadership and accreditation bodies.
  • Perform front-office duties as needed.
  • Provide coverage in other departments or locations as needed.
  • Provide excellent customer service and support patient- and family-centered care.
  • Perform two formally assigned additional responsibilities, each accounting for at least 20% of dedicated time, from the listed role options.

Benefits

  • Comprehensive benefits package addressing financial, health, and work/life balance goals.
  • On-demand pay program powered by Payactiv.
  • Discounts directory with deals on restaurants, phone plans, spas, and other offerings.
  • Optional identity theft protection and home and auto insurance.
  • Traditional and Roth retirement options with service contribution and match savings.
  • $1,000 sign-on bonus for external applicants.
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