Medical Assistant III Family Medicine

Corewell Health • Garden City, MI

9d • Onsite

About The Position

Corewell Health is hiring a Medical Assistant III for its Family Medicine outpatient clinic in Garden City, Michigan. Under the direction of management and physician leadership, this role performs and oversees clinical activities that support the delivery of primary and preventive health care. The Medical Assistant III helps maintain patient flow, performs technical procedures and laboratory protocols under provider direction, and supports office efficiency and customer satisfaction in accordance with clinic policies and procedures.

The role assists physicians and other providers with primary health care and patient care management, collaborates with clerical staff to optimize operations, and interacts with outside health care facilities and agencies regarding patient care and insurance. The Medical Assistant III maintains current competencies and may speak with leadership and accreditation bodies about processes and workflows. Front-office coverage and coverage in other departments or locations may be required as needed.

At least two designated additional responsibilities, accounting for at least 20% of dedicated time, are formally assigned. These may include identifying and addressing primary-care gaps in care; residency-clinic duties; high-level disinfection; serving as a new-hire preceptor; participating in or leading special programs or grants; care management; qualified language interpretation; serving as an EPIC or competency super user; advanced provider support for complex procedures or infusion/chemotherapy scheduling; or a multisite/flexible float-pool assignment.

This is a full-time position with 40 scheduled hours per week. The shift is listed as day, hours are variable, and workdays are Monday through Friday. The primary location is Corewell Health Healthcare Center Garden City, 29150 Ford Road, Garden City, Michigan.

Requirements

• High school diploma or equivalent.
• Completion of a competency-based accredited medical assistant program, including a clinical rotation, or equivalent experience. The posting notes an exception for team members with other certifications and hire dates before November 1, 2025.
• At least 1 year (12 months) of medical assistant experience; alternatively, completion of a Corewell Health medical assistant internship and 6 months of medical assistant experience; or completion of the Corewell Health medical assistant apprenticeship program.
• Basic Life Support certification from the American Heart Association or American Red Cross within 30 days of hire.
• Within 90 days, one of the following medical assistant credentials is required: CMA (AAMA), RMA (AMT), ARMA, NCMA (NCCT), CCMA (NHA), or NRCMA (NAHP).
• Michigan Licensed Practical Nurse (LPN) license upon hire.

Responsibilities

• Assist physicians and providers with primary health care and patient care management.
• Maintain patient flow and support delivery of primary and preventive health care.
• Perform technical procedures, laboratory protocols, and clinically oriented activities under physician or provider direction.
• Assist management in achieving office efficiencies and supporting efficient clinic operations.
• Collaborate with clerical staff to optimize operations and patient flow.
• Interact with outside health care facilities and agencies regarding patient care and insurance.
• Maintain updated competencies and demonstrate the ability to discuss processes and workflows with leadership and accreditation bodies.
• Perform front-office duties to provide coverage as needed.
• Provide coverage in other departments or locations as needed.
• Demonstrate excellent customer service and support patient- and family-centered care.
• Perform at least two formally assigned additional responsibilities for at least 20% of dedicated time, selected from the listed clinic support roles and programs.

Benefits

• $1,000 sign-on bonus for external applicants.
• Comprehensive benefits package addressing financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with offers on restaurants, phone plans, spas, and other items.
• Optional identity theft protection and home and auto insurance.
• Traditional and Roth retirement options with service contribution and matching savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED