Medical Assistant III Family Medicine

Corewell Health • Grosse Pointe, MI

9d • Onsite

About The Position

Corewell Health is hiring a Medical Assistant III for its Family Medicine clinic in Grosse Pointe, Michigan. Under management and physician leadership, this role performs and oversees clinical activities that support the delivery of primary and preventive health care. The Medical Assistant III maintains patient flow, performs technical procedures and laboratory protocols under provider direction, and assists management with efficient clinic operations. The position supports physicians, clinic staff, and management while promoting customer satisfaction and Corewell Health’s “Service First” philosophy.

The role provides primary healthcare and patient care management support to physicians and providers, collaborates with clerical staff to optimize operations, and interacts with outside healthcare facilities and agencies regarding patient care and insurance. The Medical Assistant III maintains current competencies and may discuss processes and workflows with leadership and accreditation bodies. Front-office coverage and coverage in other departments or locations may also be required.

As part of the primary duties, the employee is formally assigned two additional responsibilities, each accounting for at least 20% of dedicated time. These may include primary care gaps-in-care work, residency clinic duties, high-level disinfection, precepting new hires, special programs or grants, care management, qualified language interpretation, serving as an EPIC or competency super user, advanced provider support, or multi-site/flexible float pool assignments.

This is a full-time, 40-hour-per-week position with a day shift and variable hours between 8:15 a.m. and 5 p.m., Monday through Friday, at Corewell Health’s Grosse Pointe Hospital location. Corewell Health offers external applicants a $1,000 sign-on bonus. Benefits include a comprehensive benefits package, on-demand pay, discounts, optional identity theft protection and home and auto insurance, and traditional and Roth retirement options with service contribution and matching savings. Benefit eligibility depends on employment type and status.

Requirements

• High school diploma or equivalent.
• Completion of a competency-based accredited medical assistant program, including a clinical rotation, or equivalent experience. The posting notes an exception for team members with other certifications and hire dates before November 1, 2025.
• At least 1 year (12 months) of medical assistant experience; alternatively, completion of the Corewell Health medical assistant internship and 6 months of medical assistant experience, or completion of the Corewell Health medical assistant apprenticeship program.
• Basic Life Support certification from the American Heart Association or American Red Cross within 30 days of hire.
• One of the listed medical assistant credentials within 90 days: CMA (AAMA), RMA (AMT), ARMA, NCMA (NCCT), CCMA (NHA), or NRCMA (NAHP).
• Michigan Licensed Practical Nurse (LPN) license upon hire.

Nice To Haves

• 2 years of medical assistant experience.

Responsibilities

• Assist physicians and providers with primary healthcare and patient care management.
• Maintain patient flow and support delivery of primary and preventive health care.
• Perform technical procedures, laboratory protocols, and clinically oriented activities under physician or provider direction.
• Assist management in achieving office efficiencies and efficient operations in accordance with policies and procedures.
• Collaborate with clerical staff to optimize clinic operations and patient flow.
• Interact with outside healthcare facilities and agencies regarding patient care and insurance.
• Maintain updated competencies and demonstrate the ability to explain processes and workflows to leadership and accreditation bodies.
• Perform front-office duties and provide coverage as needed.
• Provide coverage in other departments or locations as needed.
• Provide excellent customer service and support patient- and family-centered care.
• Perform two formally assigned additional responsibilities as part of primary duties, each comprising at least 20% of dedicated time.

Benefits

• $1,000 sign-on bonus for external applicants.
• Comprehensive benefits package to support financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and other offerings.
• Optional identity theft protection.
• Optional home and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED