Medical Assistant III Family Medicine

Corewell Health • Garden City, MI

8d • Onsite

About The Position

Corewell Health is hiring a Medical Assistant III for its Family Medicine clinic in Garden City. Under management and physician leadership, this role performs and oversees clinical activities, supports the delivery of primary and preventive health care, performs technical procedures and laboratory protocols under provider direction, and helps maintain patient flow. The position supports efficient clinic operations and physicians, staff, and management while promoting Corewell Health’s “Service First” philosophy and patient and family-centered care.

The Medical Assistant III assists physicians and providers with primary health care and patient care management, coordinates with clerical staff to optimize operations and patient flow, and interacts with outside health care facilities and agencies on patient care and insurance matters. The role maintains current competencies and can explain processes and workflows to leadership and accreditation bodies. It also performs front-office duties and may provide coverage in other departments or locations as needed.

At least two additional responsibilities are formally assigned as part of the role’s primary duties, with at least 20% of dedicated time. These may include identifying primary care gaps in care and outreach; chart preparation; a residency clinic role; high-level disinfection; serving as a new-hire preceptor; participating in or leading special programs or grants; care management; qualified language interpretation; serving as an EPIC or competency super user; advanced provider support for complex procedures or infusion/chemotherapy scheduling; or a multi-site/flexible float pool assignment.

The role is full-time, scheduled for 40 hours per week, on a day shift with variable workdays, Monday through Friday. The position is based at the Corewell Health Healthcare Center in Garden City, Michigan.

Requirements

• High school diploma or equivalent.
• Completion of a competency-based accredited medical assistant program, including a clinical rotation, or equivalent experience.
• At least 1 year (12 months) of medical assistant experience; or completion of the Corewell Health medical assistant internship and 6 months of medical assistant experience; or completion of the Corewell Health medical assistant apprenticeship program.
• Basic Life Support certification from the American Heart Association or American Red Cross within 30 days of hire.
• One of the following medical assistant credentials within 90 days: CMA (AAMA), RMA (AMT), ARMA, NCMA (NCCT), CCMA (NHA), or NRCMA (NAHP).
• A Michigan Practical Nursing (LPN) license upon hire is listed as an alternative credential.

Responsibilities

• Maintain patient flow and support the delivery of primary and preventive health care.
• Perform technical procedures, laboratory protocols, and clinically oriented activities under physician or provider direction.
• Assist management in achieving office efficiencies and support efficient clinic operations.
• Support physicians, clinic staff, and management in accordance with the “Service First” philosophy and promote customer satisfaction.
• Assist physicians and providers with primary health care and patient care management.
• Coordinate work with clerical staff to optimize operations and patient flow.
• Interact with outside health care facilities and agencies regarding patient care and insurance.
• Maintain updated competencies and demonstrate the ability to explain processes and workflows to leadership and accreditation bodies.
• Perform front-office duties to provide coverage as needed.
• Provide coverage in other departments or locations as needed.
• Demonstrate excellent customer service and support patient- and family-centered care.
• Perform at least two formally assigned additional responsibilities as part of primary duties, dedicating at least 20% of work time to them.

Benefits

• $1,000 sign-on bonus for external applicants.
• Comprehensive benefits package.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and more.
• Optional identity theft protection, home and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED