Medical Assistant II - Atrium Health BiddlePoint FM FT

Advocate Health • Charlotte, NC

3d • $23 - $34

About The Position

The Medical Assistant II provides patient care within the Medical Assistant scope of practice, follows applicable policies and procedures, and maintains training and competency based on the specialty area. The role supports clinic visits by completing patient rooming, assisting with or performing ordered procedures, carrying out laboratory duties, administering medications and vaccines, and performing other clinic-related tasks. The Medical Assistant is cross-trained for duties relevant to the specialty or clinic practice and communicates effectively with patients and team members. The position also maintains a clean, stocked work area and ensures instruments and equipment are appropriately cleaned and in working order. Care must be appropriate to the ages and developmental needs of the patients served.

This is a full-time position scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m., for 40 hours per week. The listed pay range is $22.90–$34.35 per hour. The role requires a high school diploma or GED and applicable Medical Assistant education or qualifying experience depending on division, as well as specified certifications and competency assessments depending on division.

Requirements

• High school diploma or GED.
• Greater Charlotte and Wake Forest: completion of an accredited Medical Assistant program, qualifying clinical structured military training documented per DD214, or EMT qualification as specified in the posting.
• IL/WI and Floyd & Navicent: completion of an accredited or approved Medical Assistant program, or two years of verifiable full-time Medical Assistant experience within the last five years.
• Greater Charlotte and Wake Forest: current American Heart Association BLS certification.
• IL/WI and Floyd & Navicent: American Heart Association BLS for Healthcare Providers certification within 45 days unless the department leader determines it is not required.
• Successful completion of Atrium Health’s competency assessment where specified for Greater Charlotte and Wake Forest.
• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
• Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive, professional relationships with patients, team members, and physicians.
• Proficient computer skills, including keyboarding, navigating a Windows operating system, and using email, with exposure to electronic medical records systems.
• Customer service skills that support a positive patient experience.
• Ability to perform the physical activities required throughout the workday, including sitting, standing, walking, lifting, squatting, bending, twisting, crawling, kneeling, climbing, and reaching above the shoulders.
• Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds, or when a patient cannot assist, use patient-handling equipment and another team member when available.
• Functional speech, vision, hearing, and touch, and fine-hand manipulation skills.
• Ability to wear protective clothing and equipment as needed when exposed to mechanical, electrical, chemical, blood, and body-fluid hazards.
• Ability to operate equipment necessary to perform the job.

Nice To Haves

• Wake Forest: listed credentials from AAMA, AMT, AAH, NHCWA, NHA, MCMA, NAHP, or NRMA.
• Wake Forest: Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) certification may be required within one year in select areas.

Responsibilities

• Follow the Medical Assistant scope of practice, policies, and procedures, and maintain specialty-specific training and competency.
• Complete patient rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings.
• Assist providers with or perform procedures as ordered.
• Perform laboratory duties, including venipuncture, specimen collection and labeling, preparation of lab orders and requisitions, and results tracking.
• Perform point-of-care testing under standing or provider orders and complete CLIA-approved waived tests and practice-specific diagnostic testing according to CLIA standards.
• Administer medications and vaccines safely according to the rights of medication administration.
• Perform other assigned duties, such as medication refills, insurance authorizations, safety and regulatory logs, patient messaging, ordering medications and supplies, appointment scheduling, and referrals.
• Cross-train for duties relevant to the specialty or clinic practice within the Medical Assistant scope of practice.
• Communicate effectively and promptly, work as part of a team, and escalate concerns appropriately.
• Maintain a clean work environment, clean instruments and equipment appropriately, and ensure equipment and supplies are in working order and adequately stocked.
• Provide care appropriate to patients’ ages and developmental needs, following departmental policies and procedures.

Benefits

• Paid Time Off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Competitive compensation, premium pay for eligible shifts or on-call work, incentive pay for select positions, and opportunity for annual performance-based increases.
• Career development programs and well-being programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED