Medical Assistant/LPN - Atrium Health Dilworth FM FT

Advocate Health and Hospitals Corporation•Charlotte, NC
•Onsite

About The Position

The Medical Assistant/LPN supports patient care at Atrium Health Dilworth Family Medicine. The role follows the Medical Assistant scope of practice, applicable policies and procedures, and training and competency requirements for the specialty. It includes patient rooming, assisting with or performing ordered procedures, laboratory work, point-of-care testing, medication and vaccine administration, and other clinic duties. The employee communicates and works effectively with patients, providers, and teammates; maintains a clean, stocked, and safe work area; and provides care appropriate to patients’ ages and developmental needs. The position is full time, 40 hours per week. Clinic hours are 7 a.m.–5 p.m., Monday through Friday. The listed pay range is $21.85–$32.80 per hour. No experience is required. Education, certification, and license requirements vary by division, as described in the posting. Advocate Health offers a comprehensive Total Rewards package, including benefits and well-being programs, competitive compensation, retirement offerings, career-development programs, paid time off, health and welfare benefits, family benefits, and educational assistance. Eligibility for specific programs may depend on employment status or FTE.

Requirements

  • High school diploma or GED.
  • For Greater Charlotte and Wake Forest: completion of an accredited Medical Assistant program, structured clinical military training documented per DD214 in lieu of a formal Medical Assistant program, or EMT qualification, as stated in the posting.
  • For IL/WI Divisions and Floyd & Navicent: completion of an accredited or approved Medical Assistant program, or two years of verifiable full-time Medical Assistant experience within the last five years.
  • For Greater Charlotte and Wake Forest: current American Heart Association (AHA) BLS certification.
  • For IL/WI Divisions and Floyd & Navicent: AHA Basic Life Support (BLS) for Healthcare Providers certification must be obtained within 45 days unless the department leader determines it is not required.
  • For Greater Charlotte and Wake Forest: successful completion of Atrium Health’s competency assessment.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrating competency.
  • Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive, professional relationships with patients, teammates, and physicians.
  • Computer proficiency, including keyboarding, navigating a Windows operating system, using email, and exposure to electronic medical record systems.
  • Customer service skills that support a positive patient experience.
  • Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
  • Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds, or when a patient cannot assist, use patient-handling equipment with at least one other teammate when available; unique situations are assessed case by case.
  • Functional speech, vision, hearing, and touch, and ability to use fine-hand manipulation skills.
  • Ability to work with frequent exposure to mechanical, electrical, and chemical hazards and blood and body fluids, and to wear protective clothing and equipment as needed.

Nice To Haves

  • The posting lists no general preferred qualifications. It notes that PEARS certification may be required within one year in select Wake Forest areas.

Responsibilities

  • Follow the Medical Assistant scope of practice, policies, procedures, and specialty-specific training and competency requirements while providing patient care.
  • Perform rooming and visit tasks, including obtaining vital signs; reconciling medications; reviewing medical history, health maintenance, and allergies; and completing screenings.
  • Assist providers with procedures or perform procedures as ordered.
  • Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparing lab orders and requisitions, and tracking results.
  • Perform point-of-care testing according to standing orders or provider orders.
  • Complete CLIA-approved waived laboratory tests and practice-specific diagnostic testing in accordance with CLIA standards.
  • Safely administer medications and vaccines using the rights of medication administration.
  • Perform other assigned duties, including medication refills, insurance authorizations, safety and regulatory logs, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
  • Cross-train to perform duties relevant to the specialty or clinic practice within the Medical Assistant scope of practice.
  • Communicate effectively and promptly, work as part of a team, and escalate concerns appropriately.
  • Maintain a clean work environment and appropriately clean instruments and equipment.
  • Ensure equipment and supplies are in working order and work areas are appropriately stocked.
  • Provide care appropriate to patients’ ages and developmental needs, interpreting patient-status information and identifying age-specific care requirements.
  • Operate equipment necessary to perform the job.

Benefits

  • Paid time off programs
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short- and long-term disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Adoption assistance
  • Paid parental leave
  • Defined contribution retirement plans with employer match
  • Financial wellness programs
  • Educational Assistance Program
  • Career-development programs
  • Well-being programs
  • Potential premium pay, including shift and on-call pay, based on the teammate’s job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
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