Medical Assistant/LPN - Atrium Health Dilworth FM FT

Advocate Health•Charlotte, NC
•$22 - $33•Onsite

About The Position

The Medical Assistant/LPN provides patient care within the Medical Assistant scope of practice, following applicable policies and procedures and maintaining required specialty training and competency. The role performs patient rooming, clinical visit support, ordered procedures, laboratory tasks, point-of-care testing, and safe medication and vaccine administration. It also supports clinic operations through communication, documentation, patient messaging, scheduling, referrals, supply management, and other assigned duties. The position is based in Atrium Health Dilworth Family Medicine and is full-time, 40 hours per week, with clinic hours from 7 a.m. to 5 p.m. Monday through Friday. The position requires the ability to provide age-appropriate care and to apply knowledge of growth and development across the lifespan. The employee maintains a clean, stocked, and safe work area; cleans instruments and equipment appropriately; and ensures supplies and equipment are in working order. The role may involve frequent exposure to mechanical, electrical, and chemical hazards and to blood and body fluids, with protective clothing and equipment used as needed.

Requirements

  • High school diploma or GED.
  • For Greater Charlotte, Wake Forest: completion of an accredited Medical Assistant program, qualifying structured clinical military training documented per DD214 in lieu of a formal program, or EMT qualification.
  • For IL/WI Divisions and Floyd & Navicent: completion of an accredited or approved Medical Assistant program, or two years of verifiable full-time Medical Assistant experience within the last five years.
  • For Greater Charlotte and Wake Forest: current American Heart Association BLS certification and successful completion of Atrium Health’s competency assessment.
  • For IL/WI Divisions and Floyd & Navicent: AHA-issued BLS for Healthcare Providers certification must be obtained within 45 days unless the department leader determines it is not required.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrating competency.
  • Excellent communication and interpersonal skills, with the ability to build rapport and maintain positive, professional relationships with patients, team members, and physicians.
  • Proficient computer skills, including keyboarding, navigating a Windows operating system, and using email; exposure to electronic medical records systems.
  • Customer service skills that support a positive patient experience.
  • Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
  • Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds, or when a patient cannot assist, patient-handling equipment and at least one other team member are expected when available.
  • Functional speech, vision, hearing, and touch, and ability to use fine-hand manipulation skills.
  • Wear protective clothing and equipment as needed when exposed to workplace hazards.
  • No experience required.

Nice To Haves

  • For Wake Forest, qualifying certifications may include AAMA, AMT, AAH, NHCWA, NHA, MCMA, NAHP, or NRMA.
  • Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) may be required within one year in select areas.

Responsibilities

  • Follow Medical Assistant scope of practice, policies, and procedures, and maintain training and competency relevant to the specialty.
  • Perform patient rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings.
  • Assist providers with or perform procedures as ordered.
  • Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparation of laboratory orders or requisitions, and results tracking.
  • Perform point-of-care testing under standing or provider orders and complete CLIA-approved waived laboratory tests and practice-specific diagnostic testing in accordance with CLIA standards.
  • Administer medications and vaccines safely according to medication-administration rights.
  • Perform other assigned duties, including medication refills, insurance authorizations, safety and regulatory logs, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
  • Cross-train to perform duties relevant to the specialty or clinic within the Medical Assistant scope of practice.
  • Communicate effectively and promptly, work as part of a team, and escalate concerns appropriately.
  • Maintain a clean work environment; clean instruments and equipment appropriately; and ensure equipment and supplies are in working order and areas are stocked.
  • Provide care appropriate to patients’ ages and needs, applying knowledge of growth and development and relevant departmental policies and procedures.
  • Operate equipment necessary to perform the job and perform other related duties as required.

Benefits

  • Paid Time Off programs.
  • Medical, dental, vision, life, and short- and long-term disability benefits.
  • Flexible Spending Accounts for eligible health care and dependent care expenses.
  • Adoption assistance and paid parental leave.
  • Defined contribution retirement plans with employer match and other financial wellness programs.
  • Educational Assistance Program.
  • Competitive compensation, premium pay for select shifts or on-call work, incentive pay for select positions, and opportunity for annual performance-based increases.
  • Career development programs and well-being programs.
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