Medical Assistant - Atrium Health Cotswold FM FT

Advocate Health • Charlotte, NC

1d • $22 - $33

About The Position

The Medical Assistant provides patient care within the Medical Assistant scope of practice, following applicable policies and procedures and maintaining training and competency for the area of specialty. The role supports clinical visits by completing rooming tasks, assisting with or performing ordered procedures, conducting laboratory work and point-of-care testing, and safely administering medications and vaccines. The Medical Assistant also supports practice operations, communicates effectively with patients and teammates, and maintains clean, stocked, and properly functioning work areas. The role may assist with teammate training, serve as a role champion, or participate on a committee.

The Medical Assistant must provide age-appropriate care and understand growth and development across the lifespan, assess information about patient status, and respond to age-specific needs in accordance with departmental policies and procedures. The position requires two years of experience in a clinical practice setting as a Medical Assistant. Education, certification, and additional competency requirements vary by division.

Requirements

• High school diploma or GED.
• Two years of experience in a clinical practice setting as a Medical Assistant.
• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after competency is demonstrated.
• Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive, professional relationships with patients, team members, and physicians.
• Proficient computer skills, including keyboarding, navigating a Windows operating system, and using electronic mail; exposure to electronic medical records systems.
• Customer service skills that support a positive patient experience.
• Greater Charlotte and Wake Forest: completion of an accredited Medical Assistant program, or qualifying clinical structured military training documented by DD214 or EMT training.
• IL/WI and Floyd & Navicent: completion of an accredited or approved Medical Assistant program, or two years of verifiable full-time Medical Assistant experience within the last five years.
• Greater Charlotte: current American Heart Association BLS certification, successful completion of Atrium Health's competency assessment, and CMA or RMA recognition/certification from one of the listed national organizations.
• Greater Charlotte: successful completion of a system-approved program to become a primary trainer for new teammates.
• IL/WI and Floyd & Navicent: BLS for Healthcare Providers certification from the American Heart Association must be obtained within 45 days unless the department leader determines it is not required; CMA or RMA certification from one of the listed organizations is required.
• Wake Forest: current AHA BLS certification, successful completion of Atrium Health's competency assessment, and a credential from one of the listed medical-assistant organizations.
• Wake Forest: demonstrate professional practice advancement through an identified governance, safety, super-user, vaccine coordinator, SPICE, or OSHA/IP role, and achieve six points from the list of additional market responsibilities.
• Wake Forest: Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) may be required within one year in select areas.
• Must be able to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
• Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds, or when a patient cannot assist, patient-handling equipment is expected to be used with at least one other team member when available.
• Must have functional speech, vision, hearing, and touch, and be able to use fine-hand manipulation skills.
• Must operate equipment necessary to perform the job and wear protective clothing and equipment as needed.

Responsibilities

• Follow the Medical Assistant scope of practice, policies, and procedures, and maintain training and competency relevant to the area of specialty.
• Complete rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings such as depression, suicide, falls, and social drivers of health.
• Assist providers with, or perform, procedures as ordered.
• Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparation of lab orders and requisitions, and results tracking.
• Perform point-of-care testing under standing or provider orders and complete CLIA-approved waived tests and practice-specific diagnostic testing in accordance with CLIA standards.
• Administer medications and vaccines safely, following the rights of medication administration.
• Perform other assigned duties, which may include medication refills, insurance authorizations, safety and regulatory logs, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
• Communicate effectively and promptly, work as part of a team, and escalate issues appropriately.
• Maintain a clean work environment; clean instruments and equipment appropriately; ensure equipment and supplies are in working order and work areas are stocked.
• May assist with training and onboarding other teammates.
• May serve as a role champion or participate on a committee.
• Provide care appropriate to patients' ages, applying knowledge of lifespan growth and development and responding to age-specific patient requirements in accordance with departmental policies and procedures.

Benefits

• Paid Time Off programs
• Medical, dental, vision, life, and short- and long-term disability benefits
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program
• Competitive compensation, potential premium and incentive pay for eligible positions, and opportunity for annual performance-based increases
• Career development programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED