Medical Assistant I - Atrium Health Cabarrus FM Concord FT

Advocate Health and Hospitals Corporation•Concord, NC

1d•Onsite

About The Position

The Medical Assistant I provides patient care within the Medical Assistant scope of practice, following applicable policies and procedures and maintaining specialty-specific training and competency. The role supports clinicians with patient rooming, procedures, laboratory tasks, point-of-care testing, medication and vaccine administration, and related clinic operations. The Medical Assistant communicates and works effectively with the care team, maintains equipment and supplies, and provides care appropriate to patients’ age-specific needs across the lifespan. This is a full-time position in Cabarrus Family Medicine in Concord, with a Monday–Friday, 8 a.m.–5 p.m. schedule and 40 hours per week. The listed pay range is $21.85–$32.80. No experience is required. Education and certification requirements vary by division; the Greater Charlotte requirements are a high school diploma or GED, completion of an accredited Medical Assistant program or qualifying structured military clinical training or EMT background, current AHA BLS certification, and successful completion of Atrium Health’s competency assessment. The role involves frequent movement and lifting, exposure to mechanical, electrical, chemical, and blood/body-fluid hazards, and use of protective equipment as needed. Advocate Health describes its total rewards as including paid time off, health and welfare benefits, retirement offerings, career development, and educational assistance; eligibility may depend on employment status or FTE.

Requirements

High school diploma or GED.
For Greater Charlotte: completion of an accredited Medical Assistant program, qualifying structured military clinical training documented per DD214 in lieu of a formal Medical Assistant program, or EMT background.
For Greater Charlotte: current American Heart Association BLS certification.
For Greater Charlotte: successful completion of Atrium Health’s competency assessment.
Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after competency is demonstrated.
Excellent communication and interpersonal skills, including the ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.
Proficient computer skills, including keyboarding, Windows navigation, and electronic mail, with exposure to electronic medical record systems.
Customer service skills that support a positive patient experience.
Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
Ability to lift 35 pounds without assistance; patient handling equipment and another team member are expected for patient lifts over 35 pounds or when the patient cannot assist, when available.
Functional speech, vision, hearing, and touch, and ability to use fine-hand manipulation skills.
Ability to wear protective clothing and equipment as needed and work around mechanical, electrical, chemical, and blood/body-fluid hazards.
No experience required.

Nice To Haves

For Wake Forest roles, listed Medical Assistant certifications include AAMA, AMT, AAH, NHCWA, NHA, MCMA, NAHP, or NRMA; PEARS may be required within one year in select areas.
For IL/WI and Floyd & Navicent divisions, two years of verifiable full-time Medical Assistant experience within the last five years may be accepted as an alternative to completion of an accredited or approved Medical Assistant program.

Responsibilities

Follow Medical Assistant scope of practice, policies, and procedures, and maintain required training and competency.
Room patients and complete visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings.
Assist providers with procedures or perform procedures as ordered.
Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparation of lab orders or requisitions, and tracking results.
Perform point-of-care testing under standing or provider orders and complete CLIA-approved waived tests and practice-specific diagnostic testing in accordance with CLIA standards.
Administer medications and vaccines safely according to medication-administration rights.
Perform other assigned duties, including medication refills, insurance authorizations, safety and regulatory logs, patient messaging, supply and medication ordering, appointment scheduling, and referrals.
Cross-train for duties relevant to the specialty or clinic within the Medical Assistant scope of practice.
Communicate effectively and promptly, collaborate with the team, and escalate issues appropriately.
Maintain a clean work environment and clean instruments and equipment appropriately.
Ensure equipment and supplies are working and clinic areas are appropriately stocked.
Provide care appropriate to patients’ ages and developmental needs, applying relevant knowledge to assess patient status and identify care requirements.
Operate equipment necessary to perform the job.