Medical Assistant - Atrium Health Endocrinology Concord FT

Advocate Health and Hospitals Corporation • Concord, NC

1d • Onsite

About The Position

The Medical Assistant supports patient care in the Atrium Health Endocrinology Concord clinic, working within the Medical Assistant scope of practice and following applicable policies and procedures. The role includes rooming patients, assisting providers with ordered procedures, completing laboratory and point-of-care testing, administering medications and vaccines, and handling additional clinic duties. The Medical Assistant maintains competency for the specialty, communicates effectively with patients and teammates, and helps keep the work environment, instruments, equipment, and supplies clean, safe, and ready for use. The position requires providing age-appropriate care and applying knowledge of growth and development across the lifespan.

Requirements

• High school diploma or GED.
• For Greater Charlotte: completion of an accredited Medical Assistant program, structured clinical military training documented per DD214, or EMT qualification.
• Current American Heart Association BLS certification for Greater Charlotte.
• Successful completion of Atrium Health’s competency assessment for Greater Charlotte.
• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
• Excellent communication and interpersonal skills, including the ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.
• Proficient computer skills, including keyboarding, navigation within a Windows operating system, and use of electronic mail; exposure to electronic medical records systems.
• Customer service skills that support a positive patient experience.
• Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
• Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds, or when a patient cannot assist, patient handling equipment is expected to be used with at least one other team member when available.
• Functional speech, vision, hearing, and touch, and ability to use fine-hand manipulation skills.
• Ability to work with frequent exposure to mechanical, electrical, chemical, blood, and body-fluid hazards, and to wear protective clothing and equipment as needed.
• Operate all equipment necessary to perform the job.

Responsibilities

• Follow the Medical Assistant scope of practice, policies, and procedures, and maintain training and competency relevant to the area of specialty.
• Complete patient rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings.
• Assist providers with procedures or perform procedures as ordered.
• Perform laboratory duties, including venipuncture, specimen collection and labeling, specimen packing, preparation of laboratory orders or requisitions, and tracking results.
• Perform point-of-care testing according to standing or provider orders.
• Complete CLIA-approved waived laboratory tests and practice-specific diagnostic testing in accordance with CLIA standards.
• Safely administer medications and vaccines according to the rights of medication administration.
• Perform additional assigned duties such as medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
• Cross-train for duties relevant to the specialty or clinic practice within the Medical Assistant scope of practice.
• Communicate effectively and promptly, work as part of a team, and escalate concerns appropriately.
• Maintain a clean work environment and ensure instruments and equipment are cleaned appropriately.
• Ensure equipment and supplies are in working order and clinic areas are appropriately stocked.
• Provide care appropriate to the age-specific needs of patients, applying knowledge of growth and development and interpreting patient information as required by departmental policies and procedures.

Benefits

• Sign-on bonus eligibility, based on eligibility.
• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible spending accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Potential premium pay, incentive pay for select positions, and annual increases based on performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED