Medical Assistant I - Atrium Health West Lincoln FM FT

Advocate Health•Lincolnton, NC
•$22 - $33

About The Position

The Medical Assistant I provides patient care within the Medical Assistant scope of practice, follows applicable policies and procedures, and maintains training and competency for the specialty area. The role supports patient visits through rooming, clinical procedures, laboratory work, medication and vaccine administration, and related clinic operations. The Medical Assistant also contributes to effective teamwork, communication, a clean and well-stocked work environment, and age-appropriate care based on patients’ needs. This position is full-time, 40 hours per week, with a Monday–Friday schedule from 8:00 a.m. to 5:00 p.m. The listed pay range is $21.85–$32.80. The position is based in West Lincoln Family Medicine.

Requirements

  • High school diploma or GED.
  • Completion of an accredited Medical Assistant program, or qualifying structured clinical military training documented per DD214, or EMT; alternatively, some divisions accept an accredited or approved Medical Assistant program or two years of verifiable full-time Medical Assistant experience within the last five years.
  • Current American Heart Association BLS certification is required in some divisions; in others, BLS for Healthcare Providers certification from the AHA must be obtained within 45 days unless the department leader determines it is not required.
  • Successful completion of Atrium Health’s competency assessment where required.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
  • Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive, professional relationships with patients, team members, and physicians.
  • Proficient computer skills, including keyboarding, navigating a Windows operating system, and using email; exposure to electronic medical records systems.
  • Customer-service skills that support a positive patient experience.
  • Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
  • Ability to lift 35 pounds without assistance. Patient lifts over 35 pounds, or when a patient cannot assist, require patient-handling equipment and at least one other team member when available.
  • Functional speech, vision, hearing, and touch, and ability to use fine-hand manipulation skills.
  • Ability to wear protective clothing and equipment as needed when exposed to frequent mechanical, electrical, chemical, blood, and body-fluid hazards.

Nice To Haves

  • No experience is required.
  • In specified divisions, qualifying structured military clinical training or EMT training may be accepted in place of a formal Medical Assistant program.
  • Depending on the division or area, certification from AAMA, AMT, AAH, NHCWA, NHA, MCMA, NAHP, or NRMA may be applicable.
  • Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) may be required within one year in select areas.

Responsibilities

  • Follow the Medical Assistant scope of practice, policies, and procedures, and maintain required training and competency.
  • Room patients and complete visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings.
  • Assist providers with procedures or perform procedures as ordered.
  • Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, lab-order preparation, requisitions, and results tracking.
  • Perform point-of-care testing under standing or provider orders and complete CLIA-approved waived laboratory tests and practice-specific diagnostic testing in accordance with CLIA standards.
  • Administer medications and vaccines safely, following the rights of medication administration.
  • Perform related clinic duties as assigned, such as medication refills, insurance authorizations, safety and regulatory logs, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
  • Cross-train and perform duties relevant to the specialty or clinic within the Medical Assistant scope of practice.
  • Communicate effectively and promptly, work as part of a team, and escalate concerns appropriately.
  • Maintain a clean work environment; clean instruments and equipment appropriately; and ensure equipment and supplies are working and areas are stocked.
  • Provide care appropriate to patients’ ages and developmental needs, in accordance with departmental policies and procedures.
  • Operate equipment necessary to perform the job.

Benefits

  • Paid Time Off programs
  • Medical, dental, and vision benefits
  • Life insurance
  • Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Adoption assistance
  • Paid parental leave
  • Defined contribution retirement plans with employer match
  • Financial wellness programs
  • Educational Assistance Program
  • Career development programs
  • Premium pay, such as shift and on-call pay, based on teammate role
  • Incentive pay for select positions
  • Opportunity for annual performance-based increases
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