Medical Assistant - Atrium Health Cotswold FM FT

Advocate Health and Hospitals Corporation•Charlotte, NC

About The Position

The Medical Assistant provides patient care within the Medical Assistant scope of practice, follows policies and procedures, and maintains training and competency appropriate to the area of specialty. The role supports providers and patients through visit preparation, clinical procedures, laboratory work, testing, medication and vaccine administration, and other practice operations. The position requires age-appropriate care and knowledge of growth and development across the lifespan. The Medical Assistant communicates and works effectively with patients, providers, and teammates; escalates concerns appropriately; maintains a clean, stocked, and operational work environment; and may help train and onboard teammates or serve as a role champion or committee member. Other related duties may be assigned. This is a full-time position scheduled Monday through Friday, 8 a.m. to 5 p.m., for 40 hours per week. The listed pay range is $21.85–$32.80.

Requirements

High school diploma or GED.
Completion of an accredited or approved Medical Assistant program, or qualifying structured clinical military training or EMT education where specified by the applicable division; some divisions also accept two years of verifiable full-time Medical Assistant experience within the last five years in lieu of program completion.
Two years of experience in a clinical practice setting as a Medical Assistant.
Current AHA BLS certification is required in some divisions; other divisions require it within 45 days unless the department leader determines it is not required.
CMA or RMA certification or registration from an accepted national organization, as applicable to the division.
Successful completion of Atrium Health’s competency assessment where required.
Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrating competency.
Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive professional relationships with patients, teammates, and physicians.
Proficient computer skills, including keyboarding, navigating a Windows operating system, and using email; exposure to electronic medical records systems.
Customer service skills that support a positive patient experience.
Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
Ability to lift 35 pounds without assistance; use patient-handling equipment and, when available, at least one other teammate for patient lifts over 35 pounds or when a patient cannot assist.
Functional speech, vision, hearing, and touch, with fine-hand manipulation skills.
Ability to work around frequent mechanical, electrical, chemical, blood, and body-fluid hazards and wear protective clothing and equipment as needed.
Ability to operate equipment necessary to perform the job.

Nice To Haves

Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) certification may be required within one year in select areas.
Professional practice advancement through professional governance, safety coach, super-user, vaccine coordinator, or SPICE or OSHA/IP certificate-holder responsibilities, as applicable to the division.
Successful completion of a system-approved program to become a primary trainer for new teammates, where required.

Responsibilities

Follow Medical Assistant scope-of-practice requirements, policies, and procedures, and maintain area-specific training and competency.
Complete rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings.
Assist providers with procedures or perform procedures as ordered.
Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparation of laboratory orders and requisitions, and tracking results.
Perform point-of-care testing under standing or provider orders and complete CLIA-approved waived tests and practice-specific diagnostic testing in accordance with CLIA standards.
Safely administer medications and vaccines according to medication-administration rights.
Perform other assigned duties, such as medication refills, insurance authorizations, safety and regulatory logs, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
Communicate effectively and promptly, work as part of a team, and escalate concerns appropriately.
Maintain a clean work environment; clean instruments and equipment appropriately; and ensure equipment and supplies are in working order and areas are stocked.
May assist with training and onboarding teammates and may serve as a role champion or committee member.
Provide care appropriate to patients’ ages and needs, using knowledge of growth and development across the lifespan.