Medical Assistant I - 34th Street CHC

Clinica Sierra Vista•Bakersfield, CA

3d•$25 - $29•Onsite

About The Position

Clinica Sierra Vista is hiring a Medical Assistant I to float between front-office and/or back-office medical assistant clinical operations to fill staffing shortages as assigned. Under the direction of the Director of Operations or designee, the employee generally reports to their home-assigned clinic unless directed to assist at another clinic. The role supports the Clinica Sierra Vista Production System (CSVPS), operational efficiency, and implementation, monitoring, and reporting on health center objectives. The position supports daily health center operations by maintaining proficiency in receptionist and medical assistant duties, following standard work procedures, troubleshooting issues, and helping resolve patient concerns. Training covers the organization’s culture and mission, practice management system, customer service expectations, payer sources, programs, and quality initiatives. The role also monitors patient scheduling and check-in/check-out processes, including collections and deposits, and helps ensure compliance with applicable quality and accreditation requirements. Clinica Sierra Vista is a Federally Qualified Health Center serving diverse communities. It describes its workplace as inclusive and committed to equality, respect, and diversity.

Requirements

High school diploma or GED equivalent.
Completion of an accredited Medical Assistant Program.
Current Basic Life Support (BLS) card issued through the American Heart Association, to be maintained.
California driver’s license and valid auto insurance.
At least two years of medical office experience in an outpatient health care clinic setting.
Knowledge of billing codes and programs, HIPAA, and medical record laws and regulations.
Excellent customer service skills and knowledge of customer service expectations.
Adherence to Clinica Sierra Vista employee health and immunization requirements, or provision of a valid approved exemption request.

Nice To Haves

Associate degree in a business-related field.
Experience in a Federally Qualified Health Center.

Responsibilities

Float between front-office and/or back-office medical assistant clinical operations to fill staffing shortages as assigned.
Report to the home-assigned clinic or another clinic as directed by the Director of Operations or designee.
Promote the Clinica Sierra Vista Production System and support operational efficiency and health center objectives.
Maintain proficiency in receptionist and medical assistant duties and responsibilities.
Complete training on the organization’s culture and mission, practice management system, customer service expectations, payer sources, programs, and quality initiatives.
Follow standard work procedures, troubleshoot problems, and resolve patient issues at the health center.
Monitor patient schedules to maximize access and minimize errors and delays.
Monitor patient check-in and check-out functions, including collections and deposits.
Help ensure the health center and team meet TJC, HRSA, PCMH, HEDIS, UDS, CHDP, and other quality improvement guidelines and requirements.