Medical Assistant I - 34th Street CHC

Clinica Sierra Vista•Bakersfield, CA

About The Position

Clinica Sierra Vista is seeking a Medical Assistant I to float between front-office and/or back-office medical assistant clinical operations to fill staffing shortages as assigned. Under the direction of the Director of Operations or designee, the position generally reports to its assigned home clinic unless directed otherwise and may be assigned to another clinic. The role promotes the Clinica Sierra Vista Production System (CSVPS), supports operational efficiency, and follows through on implementation, monitoring, and reporting of health center objectives. The role supports daily health center operations and maintains proficiency in receptionist and medical assistant duties. Training covers Clinica Sierra Vista’s culture and mission, practice management systems, customer service expectations, payer sources, programs, and quality initiatives. The position follows standard work procedures, troubleshoots problems, resolves patient issues, monitors patient scheduling to maximize access and minimize errors and delays, and monitors patient check-in/check-out functions, including collections and deposits. It also helps ensure the health center and team meet applicable quality guidelines and requirements. The posting refers applicants to an attached job description for the full list of essential functions and qualifications.

Requirements

High school diploma or GED equivalent.
Completion of an accredited Medical Assistant Program.
Current Basic Life Support (BLS) card issued through the American Heart Association, maintained as required.
California driver’s license and valid auto insurance.
At least two years of medical office experience in an outpatient health care clinic; experience in a Federally Qualified Health Center is preferred.
Knowledge of billing codes and programs, HIPAA, and medical records laws and regulations.
Excellent customer service.
Adhere to Clinica Sierra Vista employee health and immunization requirements or provide a valid approved exemption request.

Nice To Haves

Associate degree in a business-related field.
Medical office experience in a Federally Qualified Health Center.

Responsibilities

Float between front-office and/or back-office medical assistant clinical operations to fill staffing shortages as assigned.
Report to the assigned home clinic unless directed otherwise, and assist at another clinic when assigned.
Promote the Clinica Sierra Vista Production System (CSVPS) and support operational efficiency.
Follow through on implementation, monitoring, and reporting of health center objectives.
Maintain proficiency in receptionist and medical assistant duties and responsibilities.
Follow standard work procedures, troubleshoot problems, and resolve patient issues at the health center.
Monitor patient schedules to maximize access and minimize errors and delays.
Monitor patient check-in and check-out functions, including collections and deposits.
Help ensure the health center and team meet TJC, HRSA, PCMH, HEDIS, UDS, CHDP, and other quality improvement guidelines and requirements.
Participate in training on the organization’s culture and mission, practice management system, customer service expectations, payer sources, programs, and quality initiatives.