Medical Assistant I - Delano CHC

Clinica Sierra Vista•Delano, CA

5d•Onsite

About The Position

Clinica Sierra Vista is hiring a Medical Assistant I to float between front-office and/or back-office medical assistant clinical operations to fill staffing shortages as assigned. Under the direction of the Director of Operations or designee, the employee reports to an assigned home clinic unless directed otherwise and may be sent to another clinic to assist with staffing needs. The position also promotes the Clinica Sierra Vista Production System (CSVPS), supports operational efficiency, and follows through on implementation, monitoring, and reporting of health center objectives. The role supports daily health center operations by maintaining proficiency in receptionist and medical assistant duties. Training covers the organization’s culture and mission, practice management system, customer service expectations, payer sources, programs, and quality initiatives. The employee follows standard work procedures, troubleshoots operational problems, resolves patient issues, monitors patient scheduling to maximize access and minimize errors and delays, and monitors patient check-in/check-out functions, including collections and deposits. The health center and team must meet applicable TJC, HRSA, PCMH, HEDIS, UDS, CHDP, and quality improvement guidelines and requirements. The full list of essential functions and qualifications is referenced in an attached job description. Clinica Sierra Vista describes itself as an inclusive, equal opportunity employer that values human rights, respect, equality, and diversity, and seeks to attract, develop, and retain a talented and dedicated workforce.

Requirements

High school diploma or GED equivalent.
Completion of an accredited Medical Assistant Program.
Current Basic Life Support (BLS) card issued through the American Heart Association, maintained throughout employment.
California driver’s license and valid auto insurance.
At least two years of medical office experience in an outpatient health care clinic setting.
Knowledge of billing codes and programs, HIPAA, and medical record laws and regulations.
Excellent customer service skills and knowledge of customer service expectations.
Adherence to Clinica Sierra Vista employee health and immunization requirements, or provision of a valid approved exemption request.

Nice To Haves

Associate degree in a business-related field.
Medical office experience in a Federally Qualified Health Center.

Responsibilities

Float between front-office and/or back-office medical assistant clinical operations to fill staffing shortages as assigned.
Report to the assigned home clinic unless directed otherwise, and assist at another clinic when assigned.
Promote the Clinica Sierra Vista Production System (CSVPS) and support operational efficiency.
Follow through with implementation, monitoring, and reporting on health center objectives.
Maintain proficiency in receptionist and medical assistant duties and responsibilities.
Follow standard work procedures, troubleshoot problems, and resolve patient issues at the health center.
Monitor patient schedules to maximize access and minimize errors and delays.
Monitor patient check-in and check-out functions, including collections and deposits.
Help ensure the health center and team meet TJC, HRSA, PCMH, HEDIS, UDS, CHDP, and quality improvement guidelines and requirements.