Medical Assistant I - Lamont CHC

Clinica Sierra Vista•Lamont, CA

3h•$25 - $29

About The Position

Clinica Sierra Vista is seeking a Medical Assistant I to float between front-office and/or back-office medical assistant clinical operations to fill staffing shortages as assigned. Under the direction of the Director of Operations or designee, the employee generally reports to an assigned home clinic unless directed otherwise and may be assigned to another clinic. The role supports Clinica Sierra Vista Production System (CSVPS), promotes operational efficiency, and follows through on the implementation, monitoring, and reporting of health center objectives. The position supports daily health center operations by maintaining proficiency in receptionist and medical assistant duties, following standard work procedures, troubleshooting issues, and addressing patient concerns. Training covers the organization’s culture and mission, practice management system, customer service expectations, payer sources, programs, and quality initiatives. The role also monitors patient scheduling and check-in/check-out processes, including collections and deposits, and supports compliance with applicable health center quality guidelines and requirements.

Requirements

High school diploma or GED equivalent.
Completion of an accredited Medical Assistant Program.
Current Basic Life Support (BLS) card issued through the American Heart Association, maintained throughout employment.
California driver’s license and valid auto insurance.
At least two years of medical office experience in an outpatient health care clinic setting.
Knowledge of billing codes and programs, HIPAA, and medical record laws and regulations.
Excellent customer service skills and ability to meet customer service expectations.
Adhere to Clinica Sierra Vista employee health and immunization requirements or provide a valid approved exemption request.

Nice To Haves

Medical office experience in a Federally Qualified Health Center.
Associate degree in a business-related field.

Responsibilities

Float between front-office and/or back-office medical assistant clinical operations to fill staffing shortages as assigned.
Report to the designated home clinic or another clinic as directed.
Support Clinica Sierra Vista Production System (CSVPS), operational efficiency, and implementation, monitoring, and reporting of health center objectives.
Maintain proficiency in receptionist and medical assistant duties and responsibilities.
Follow standard work procedures, troubleshoot problems, and resolve patient issues at the health center.
Monitor patient schedules to maximize access and minimize errors and delays.
Monitor patient check-in and check-out functions, including collections and deposits.
Help ensure the health center and team meet TJC, HRSA, PCMH, HEDIS, UDS, CHDP, and quality improvement guidelines and requirements.