Medical Assistant (Back Office)
About The Position
The Medical Assistant (Back Office) assists physicians with patient care according to established standards and practices, delivering services efficiently and professionally. The role includes typical medical assistant duties as well as front-office tasks. Medical Assistants are expected to take initiative, serve as informal leaders in clinic functions, provide outstanding customer service, and adapt to working with a variety of people in the surrounding community. The primary function is to provide high-quality care to members while demonstrating the organization’s core values. The position is based in Garden Grove and is full-time. Salary is $23–$25 per hour, depending on experience. General hours are Monday through Friday, 9 a.m. to 6 p.m., though start times and schedules may change to meet organizational, staffing, community, and patient needs. Weekend availability is required, with a rotating schedule typically involving one or two Saturdays or Sundays per month. Overtime may occur. The posting also notes that applicants interested in the Laguna Hills location should anticipate a start date in October 2026; the specific date will be discussed upon hire.
Requirements
- Medical Assistant Certificate or Diploma required.
- Bilingual in Spanish required.
- Skills in supply management, verbal communication, infection control, creating a safe and effective environment, organization, scheduling, professionalism, customer focus, confidentiality, bedside manner, and medical teamwork.
- Ability to multitask in a fast-paced environment.
- Strong computer skills and acute attention to detail.
- Confident and professional communication skills.
- Ability to respond to internal and external stakeholders professionally and personably.
- Weekend availability, including a rotating schedule requiring work one to two weekends per month.
- Availability for general weekday hours of Monday to Friday, 9 a.m. to 6 p.m.; start times and schedules may vary based on organizational, staffing, community, and patient needs.
Nice To Haves
- Knowledge of general EMR/EHR systems is preferred.
Responsibilities
- Interview patients to verify information, record medical history, and confirm the reason for the visit.
- Prepare patients for examinations by taking blood pressure, weight, and temperature, and report a summary of patient history.
- Perform on-site testing and procedures as ordered by the physician.
- Secure patient information, maintain confidentiality, and complete and safeguard medical records and other patient information.
- Accurately enter patient information, measurements, procedure documentation, and test results in the electronic medical record, and secure the workstation when finished.
- Maintain a safe, secure, and healthy work environment by following standards and procedures and complying with legal regulations.
- Manage supplies by inventorying stock, placing orders, and verifying receipt.
- Maintain equipment by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
- Participate in the quality management program.
- Perform front-office procedures to schedule, check in, and process patients.
- Perform assigned start-of-day and end-of-day procedures.
- Perform other trained tasks and other duties within scope as assigned by a supervisor.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
