Medical Assistant and Front Desk

ALIGN ENT AND ALLERGY • East Norriton Township, PA

8d • Onsite

About The Position

The Floating Clinical Support Specialist is a full-time, in-person role providing coverage across multiple practice locations. The employee will be cross-trained in clinical and administrative functions, supporting front-office operations and patient care. The role requires flexibility and reliability to travel to various locations as needed, potentially on a daily basis, and to provide coverage at all practice locations as business needs arise. Locations listed include Norristown, Chestnut Hill, Willow Grove, Lansdale, and Oaks.

The position offers hands-on experience across clinical and administrative healthcare work, with cross-training and collaboration with the team to help deliver a high-quality, patient-centered experience.

Requirements

• Strong communication and interpersonal skills.
• Excellent organizational and time-management abilities.
• Positive attitude and proactive, team-first mindset.
• Ability to multitask and thrive in a fast-paced healthcare environment.
• Willingness to learn and expand skillsets.
• Dependable and adaptable, with the ability to adjust to changing daily needs.
• Ability to travel between locations, including Norristown, Chestnut Hill, Willow Grove, Lansdale, and Oaks, as business needs arise.
• Comfortable providing coverage at all practice locations as needed.
• Commitment to exceptional customer service and patient-centered care.

Responsibilities

• Greet patients and check them in and out professionally and courteously.
• Answer, screen, and direct incoming phone calls.
• Manage incoming faxes and electronic communications.
• Assist with patient scheduling and appointment coordination.
• Handle patient inquiries and triage messages appropriately.
• Assist providers with patient care as a trained Medical Assistant.
• Prepare and clean exam and treatment rooms.
• Sterilize instruments and maintain clinical equipment.
• Escort patients to exam rooms and obtain necessary medical information.
• Support providers during procedures.
• Travel between locations and provide coverage at practice locations as needed.
• Deliver exceptional customer service and patient-centered care.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) plan with employer contribution
• Company-paid life insurance
• Short-term disability insurance
• Long-term disability insurance
• Generous paid time off
• Paid holidays
• Two floating holidays per year
• Voluntary benefits, including pet insurance

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed