Front Desk/Medical Assistant

Greenwich MedSpa • Closter, NJ

1d • $20 - $24

About The Position

Greenwich Medical Spa is hiring for a dual clinical and front desk role focused on delivering a high-quality patient experience. The Medical Assistant supports providers by preparing patients, treatment rooms, equipment, and procedure setups, while the front desk responsibilities include welcoming patients, coordinating visits, and supporting sales and follow-up care. The role combines clinical care and luxury hospitality, with work split between the treatment room and front desk as needed. Employees are expected to provide thoughtful, personalized service, maintain a calm and composed manner during busy periods, support colleagues, train new hires, and contribute to special projects. Saturday availability is required. The posting describes benefits available with a full-time schedule.

Requirements

• At least 1 year of experience in a medical office, medspa, or luxury hospitality setting.
• Genuine commitment to high-end, 5-star client service.
• Comfort working in both clinical and front desk settings.
• Experience with EMR and medical terminology.
• High school diploma.
• Availability to work Saturdays.

Nice To Haves

• Phlebotomy license.
• Zenoti experience.
• Bachelor’s degree.

Responsibilities

• Prepare and close down treatment rooms and equipment daily.
• Escort patients and obtain consents and pre- and post-treatment photographs.
• Prepare patients and procedure setups, including blood draws when applicable, such as PRP.
• Review pre- and post-treatment care instructions with patients.
• Maintain infection control standards, inventory, and clean, spa-ready treatment rooms.
• Provide personalized patient check-ins and check-outs and pre-book follow-up appointments.
• Manage patient scheduling, phone calls, and payments, and assist with closing sales.
• Educate patients about treatments, skincare, memberships, and rewards programs.
• Keep the spa pristine, luxurious, and stocked with amenities.
• Build lasting patient relationships through thoughtful, personalized service.
• Move between the front desk and treatment rooms as needed while remaining calm and composed during busy periods.
• Support the team, train new hires, and contribute to special projects.

Benefits

• Employee allowance for services and skin care products.
• Employee discount.
• Paid Time Off.
• Paid Holidays.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Voluntary supplemental insurance, such as Hospital, Critical Illness, and AD&D coverage.
• 401k.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED