Medical Assistant/ Front Desk
About The Position
ENT and Allergy Associates of Florida is hiring for a dual-role Medical Assistant and Medical Front Desk professional at its Tampa office. This is a full-time, Monday–Friday position from 8:00 a.m. to 5:00 p.m. The practice provides general and subspecialty ENT medical and surgical care, with patient care as its top concern. The role is suited to an experienced Medical Assistant with medical check-in/check-out experience. The successful candidate will be motivated, able to multitask in a fast-paced environment, experienced with EMR and practice management systems, insurance verification, and check-in/check-out procedures, and willing to learn about the ENT and Allergy field.
Requirements
- At least one year of previous clinical experience in a medical practice.
- Strong written and verbal communication skills and a clear speaking voice.
- Ability to prioritize and handle a high volume of patients.
- Ability to work in a team environment.
- Working knowledge of medical terminology.
- Strong computer literacy.
- Bilingual Spanish speaking is required.
- Experience with EMR and practice management systems, insurance verification, and medical check-in/check-out procedures.
Responsibilities
- Provide superior customer service to patients and guests.
- Answer multi-line phones.
- Greet arriving patients, sign them in, and collect insurance information and other required data.
- Provide patients with intake and new-patient forms, office policies, and legally required documents.
- Process patient payments for co-pays and uninsured visits.
- Verify insurance.
- Call patients to remind them of upcoming appointments and help schedule testing for off-site services.
- Provide patients with support and guidance as needed.
- Take patient vital signs.
- Prepare examination rooms.
- Assist the physician in examination rooms with procedures as needed, including wax removal, biopsies, and surgical procedures; obtain appropriate consent and follow scope-of-practice requirements.
- Clean and sterilize instruments in accordance with CDC and ENTAAF guidelines.
- Brief the physician on each patient before the physician enters the examination room.
Benefits
- Medical, dental, and vision coverage, effective the first day of the month after 60 days of full-time employment.
- Company-paid short-term disability, long-term disability, and life insurance, effective the first day of the month after one year of full-time employment.
- 401(k), effective the first day of the month after one year of employment.
- Six paid holidays, effective immediately.
- PTO earned per pay period.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
