Medical Assistant 2

University of Miami•Plantation, FL

6d•Onsite

About The Position

The Department of Sports Medicine at the University of Miami is seeking a full-time Medical Assistant 2 in Plantation, Florida. The role performs multi-skilled tasks to support medical providers and assist with patients’ healthcare management and clinical procedures. The Medical Assistant provides hands-on care in a culturally competent manner, following evidence-based standards, regulatory requirements, standards of care, and institutional policies. Work is performed under the direct supervision and responsibility of a licensed physician; oversight may be delegated to the nurse or designee in charge of the unit or clinic. The Medical Assistant supports a safe, compassionate healing environment and works with the Nurse Manager, Nurse Supervisor, Charge Nurse, or designee to support the UHealth mission. The role includes clinical and administrative support, patient communication, documentation, preparation for examinations and procedures, and coordination of patient flow. The position may require travel to multiple clinic sites during the week. Department-specific work includes supporting physicians and other medical providers, assisting with minor procedures and wound care, and applying or removing casts, splints, and other orthopedic devices when needed. The Medical Assistant helps prepare patients, rooms, supplies, and medications for procedures; maintains clean, stocked exam and cast rooms; handles equipment; obtains procedure authorizations; processes and ships aspirations and needle biopsies; and responds to medical emergencies. The role also receives and records patient requests by telephone, including medication refills, referrals, lab results, and requests for medical advice.

Requirements

High school diploma or equivalent, or relevant experience, certification, or license.
At least one approved Medical Assistant certification: CMA (AAMA), RMA (AMT), CCMA (NHA), NCMA (NHA-NCCT), or NRCMA (NAHP).
American Heart Association Basic Life Support (BLS) certification for healthcare providers.
Florida HIV/AIDS Healthcare Professional continuing-education certification.
Minimum of 2 years of relevant experience.
Ability to learn new procedures, technologies, and protocols and adapt to changing priorities and work demands.
Ability to work collaboratively and contribute to a team environment.
Proficiency with office software, technology, and relevant computer applications.
Strong written and verbal communication skills.

Responsibilities

Support patients’ individual needs and respect their spiritual beliefs, faith, and practices.
Build trusting relationships with patients and families, provide emotional support, and identify and manage discomforts.
Prioritize and complete assigned tasks safely, professionally, and on time; communicate clearly with patients, families, and care team members and seek assistance when needed.
Participate in unit or clinic programs and meetings, contribute to team building and positive morale, and use constructive conflict-resolution skills.
Use available technology for communication, documentation, and locating clinical information.
Maintain current clinical knowledge and competencies through ongoing learning and professional development.
Comply with state and federal regulations, including HIPAA, and follow ethical, legal, institutional, and clinical standards and protocols.
Assist providers with physical examinations by preparing rooms, supplies, instruments, and materials.
Prepare patients for examinations with basic instructions and information about procedures; observe medical and surgical asepsis.
Perform vital signs, EKGs, and phlebotomy, and document findings in the patient medical record.
Clean and sterilize medical instruments using sterile technique; schedule tests and complete laboratory forms.
Maintain complete and accurate patient records and documentation; order, stock, and inventory supplies and perform clerical duties.
Provide clinical support to physicians and other medical providers and assist with minor procedures as needed.
Assist with medications, medical supplies, and equipment as needed.
Remove sutures and staples and assist with wound care under direct physician supervision.
Assess, apply, and remove casts, splints, and other orthopedic devices when necessary.
Coordinate patient flow in and out of the pod with an emphasis on minimizing wait times.
Prepare patients, areas, and medications for procedures; provide gowns and assistance to patients.
Keep examination and cast rooms stocked and clean after each patient; use, maintain, and clean medical equipment.
Obtain insurance authorizations for special procedures.
Label, process, and ship aspirations and needle biopsies.
Assist physicians in obtaining relevant medical information and remain available during examinations to facilitate patient care.
Respond to medical emergencies promptly and competently, prioritizing patient safety.
Receive and record patient telephone requests, including medication refills, referrals, laboratory results, and requests for medical advice.
Safeguard University assets and follow University and unit-level policies and procedures.
Perform other relevant duties assigned by the supervisor.