Medical Assistant 2

University of Miami•Plantation, FL

3d•Onsite

About The Position

The Department of Sports Medicine at the University of Miami is seeking a full-time Medical Assistant 2 in Plantation, Florida. The Medical Assistant performs multi-skilled tasks to support medical providers and assist with patients’ healthcare management and clinical procedures. The role provides hands-on patient care in a culturally competent manner, using evidence-based quality, safety, and service standards, and follows regulatory requirements, standards of care, and institutional policies. Work is under the direct supervision and responsibility of a licensed physician; oversight may be delegated to the nurse or designee in charge of the unit or clinic. The Medical Assistant is expected to adhere to ethical and legal standards, recognize and respond to emergencies, and demonstrate professionalism. The role works directly with the Nurse Manager, Nurse Supervisor, Charge Nurse, or unit/clinic designee to support safe care and the UHealth mission. It also involves monitoring care quality, maintaining a compassionate and healing environment, supporting patients and families, and collaborating with the clinical team. Department-specific duties include providing clinical support to physicians and other medical providers, assisting with minor procedures and wound care, managing patient flow, preparing patients and rooms for procedures, maintaining equipment and supplies, handling patient requests, and responding to medical emergencies. Travel to multiple clinic sites during the week may be required.

Requirements

High school diploma or equivalent/relevant experience, certification, or license.
At least 2 years of relevant experience.
An approved Medical Assistant certification: CMA (AAMA), RMA (AMT), CCMA (NHA), NCMA (NHA–NCCT), or NRCMA (NAHP).
American Heart Association Basic Life Support (BLS) certification for healthcare providers.
Florida HIV/AIDS Healthcare Professional Continuing Education (CE) Certification.
Ability to learn new procedures, technologies, and protocols and adapt to changing priorities and work demands.
Ability to collaborate with others and contribute to a team environment.
Proficiency using office software, technology, and relevant computer applications.
Strong written and verbal communication skills.

Responsibilities

Support patients’ individual needs and respect their spiritual beliefs, faith, and practices.
Build trusting relationships with patients and families, support emotional needs, and help create a healing environment.
Prioritize and complete tasks safely, professionally, and in a timely manner; communicate clearly with patients, families, and team members, and seek assistance when needed.
Participate in unit or clinic programs and meetings and contribute to positive team morale and constructive conflict resolution.
Use available technology for communication, documentation, and locating clinical information.
Maintain clinical knowledge and competencies through education and professional development.
Comply with State and Federal regulations, including HIPAA, and follow ethical, legal, University, and unit-level policies and standards of care.
Assist providers with physical examinations by preparing rooms, supplies, instruments, and materials.
Prepare patients for examinations and explain basic examination procedures; observe medical and surgical asepsis and sterile technique.
Perform vital signs, EKGs, and phlebotomy, and document findings in patient medical records.
Clean and sterilize medical instruments; schedule patients for tests and complete laboratory forms.
Maintain accurate patient records; order, stock, and inventory supplies; and perform clerical duties as needed.
Provide clinical support to physicians and other medical providers and assist with minor procedures, medications, medical supplies, and equipment as needed.
Remove sutures and staples and assist with wound care under direct physician supervision.
Assess, apply, and remove casts, splints, and other orthopaedic devices when necessary.
Coordinate patient flow in and out of the pod, emphasizing reduced patient wait times.
Prepare patients, clinical areas, and medications for procedures; maintain stocked exam and cast rooms, clean rooms after each patient, and use, maintain, and clean medical equipment.
Obtain insurance authorizations for special procedures; label, process, and ship aspirations and needle biopsies.
Assist physicians in obtaining pertinent medical information and remain available during examinations to facilitate patient care.
Respond to medical emergencies in a timely and competent manner, prioritizing patient safety.
Receive and record patient telephone requests, including medication refills, referrals, laboratory results, and medical advice requests.
Safeguard University assets and perform other relevant duties assigned by the supervisor.