Medical Assistant 2

US Foot & Ankle Specialists • Raleigh, NC

2d

About The Position

US Foot & Ankle Specialists is seeking a Medical Assistant 2 to support physicians and patients in a podiatry practice. This hybrid clinical and administrative role includes hands-on patient care as well as front desk support, including scheduling, check-in, and patient communication. The role offers variety and cross-training in multiple areas of the office.

The Medical Assistant 2 welcomes and rooms patients, takes vital signs, updates medical histories, and prepares patients for examinations. The position assists providers with injections, wound care, nail care, minor procedures, and in-office surgeries; applies DME, strappings, and pads; takes X-rays; and prepares and submits laboratory specimens. It also includes cleaning and sterilizing instruments, stocking rooms, and maintaining supplies.

Administrative duties include answering phones, scheduling appointments, managing provider calendars, handling patient check-in and checkout, verifying insurance, referrals, and authorizations, collecting copays and balances, maintaining patient records, supporting billing follow-ups and orthotics tracking, and completing end-of-day documentation. The employee may need to travel between local office locations as needed.

Requirements

• High school diploma or GED.
• Completion of a Medical Assistant program or at least 2 years of clinical experience.
• Strong multitasking, communication, and customer service skills.
• Experience with EMR systems, medical terminology, and basic insurance processes.
• Ability to work in a fast-paced environment and assist wherever needed.
• Ability to travel between local office locations as needed.
• Technological proficiency with Microsoft 365 products, including Word, Excel, Outlook, and Teams.
• Ability to sit, talk, hear, and use hands to write, type, or operate office equipment.
• Ability to occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell.
• Ability to perform repetitive motions, including reaching overhead and typing.
• Ability to lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds.
• Ability to maintain peripheral vision, depth perception, and focus adjustments.

Nice To Haves

• CMA or RMA certification is preferred but not required.

Responsibilities

• Welcome patients, room them, take vital signs, update medical histories, and prepare them for examinations.
• Assist providers with injections, wound care, nail care, minor procedures, and in-office surgeries.
• Apply DME, strappings, and pads; take X-rays; and prepare and submit laboratory specimens.
• Clean and sterilize instruments, stock rooms, and maintain daily supply readiness.
• Answer phones, schedule appointments, manage provider calendars, and handle patient check-in and checkout.
• Verify insurance, referrals, and authorizations; collect copays and patient balances.
• Maintain and update patient records through scanning, faxing, and data entry.
• Support billing follow-ups, orthotics tracking, and end-of-day documentation.
• Travel between local office locations as needed.
• Assist wherever needed in a fast-paced environment.

Benefits

• Health insurance with single and family plans available.
• Life insurance.
• Disability insurance.
• 401(k) plan with company match.
• Employee discount program.
• Paid time off.
• Paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED