Medical Assistant 2
About The Position
The Medical Assistant 2 is the first point of contact for patient care and performs both clinical and administrative duties. The role carries out varied activities and moderately complex administrative, operational, and customer support assignments, typically on a semi-routine basis. Clinical work includes discussing symptoms, obtaining vital signs, administering medications and vaccines, performing phlebotomy, collecting specimens, conducting diagnostic screening tests, sterilizing and cleaning equipment, maintaining examination rooms, and entering information into electronic medical records. The Medical Assistant collaborates closely with physicians and Advanced Practice Providers and delivers direct patient care within the scope of active certification. The role works under minimal direction, following standard policies and procedures while exercising discretion in interpreting departmental policies, meeting quality expectations, and prioritizing and timing assignments. This is a patient-facing role included in the company’s tuberculosis screening program; selected candidates must undergo TB screening.
Requirements
- Successful completion of a Medical Assistant school or training program, or certification/registration as a Medical Assistant, or at least 5 years of experience and approval from a Provider.
- High school diploma or equivalent.
- CPR certification.
- Undergo tuberculosis screening if selected for the patient-facing role.
Nice To Haves
- Certified or Registered Medical Assistant; candidates in Arizona, Indiana, and South Carolina require Medical Assistant certification or registration.
- Phlebotomy experience.
- Medication or vaccine administration experience.
- At least 1 year of Medical Assistant experience.
- Value Based Care experience, including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience.
- Bilingual in English and Spanish.
Responsibilities
- Serve as a first point of contact for patient care.
- Perform administrative, operational, and customer support duties.
- Discuss symptoms with patients and obtain vital signs.
- Administer medications and vaccines as permitted by qualifications.
- Perform phlebotomy and collect specimens.
- Perform diagnostic screening tests.
- Sterilize and clean equipment and maintain examination rooms.
- Document information in the electronic medical records system.
- Collaborate closely with Physicians and Advanced Practice Providers.
- Deliver direct patient care within the scope of active certification.
Benefits
- Medical benefits
- Dental benefits
- Vision benefits
- 401(k) retirement savings plan
- Paid time off
- Company and personal holidays
- Paid parental and caregiver leave
- Short-term disability
- Long-term disability
- Life insurance
- Bonus incentive plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
