MG Medical Assistant 2

Brown Medicine•Eustis, FL

3d•$18 - $30•Onsite

About The Position

The Medical Assistant 2 functions as a member of the clinical team and completes assigned daily clinical operations to support the smooth operation of an HMG physician practice. The role involves working closely with providers, preparing patients for visits, supporting clinical procedures and testing, maintaining accurate electronic medical records, and helping coordinate patient care and practice workflows. The Medical Assistant is expected to maintain a professional, positive manner with patients and other customers in person, by phone, and by email, and to model Brown University Health’s values of Compassion, Accountability, Respect, and Excellence.

Requirements

Strong customer service skills.
Excellent communication and interpersonal skills.
High school diploma or equivalent.
Education from an approved medical assistant program or equivalent.

Nice To Haves

Experience with an EMR; Athena is preferred but not required.
Experience with Microsoft Office, including Word, Excel, and Outlook.
One to three years of experience as a medical assistant.

Responsibilities

Work closely with providers to assist in delivering care to patients.
Provide customer service to new and existing patients.
Room patients and prepare them for provider visits.
Take and accurately enter vital signs, including blood pressure, temperature, pulse, pulse oximetry, weight, height, and respiratory rate.
Record patient history, chief complaint, pharmacy information, prescription list, and related information in the EMR.
Obtain required consents and complete forms for specific visit types.
Perform in-office testing and EKGs as needed, including required controls on certain tests.
Assist providers with in-office medical procedures and chaperone providers as required.
Label specimens in accordance with HMG policy.
Administer vaccines and medications as ordered by providers and in accordance with HMG policies.
Follow TCM, CCM, and RPM workflows when active in the practice.
Stock rooms, monitor exam-room supply expiration dates, and monitor and log medication and vaccine refrigerator temperatures.
Answer, triage, and route incoming telephone calls as needed.
Follow scheduling rules and directly schedule patient visits in other HMG practices.
Review schedules and clinical pre-visit information to ensure providers have relevant records; contact facilities or practices to obtain missing records.
Schedule patient appointments and testing as ordered by providers, including at checkout or as otherwise requested.
Conduct outreach to selected patient groups as directed and schedule specialty appointments and testing as required.
Inform the manager of clinical supply needs or assist with ordering.
Obtain prior authorizations and insurance referrals as needed by the practice.
Work assigned clinical buckets in a timely manner.
Work independently with little supervision, adhere to HMG policies, and protect patient confidentiality.
Perform other duties as requested.