Medical Assistant 2 - Outreach Specialty Clinics - Duluth

Children's Healthcare of Atlanta

2d•Onsite

About The Position

Supports all disciplines within the department by providing indirect and direct patient care activities. Proactively supports safe patient care and services and promotes a safe environment at Children's Healthcare of Atlanta. Performs assigned tasks under the delegation of a physician, advanced practice registered nurse, or physician assistant. The position is based at 2660 Satellite Blvd in Duluth and works a day schedule, Monday through Friday, from 7:30 AM to 4:00 PM.

Requirements

High school diploma or equivalent.
Successful completion of a medical assistant training program from an accredited school; a formal medical services training program of the United States Armed Forces; or a practical, diploma, associate, or baccalaureate nursing program.
A qualifying credential: CMA from the American Association of Medical Assistants; RMA from American Medical Technologists, American Allied Health, or American Registry of Medical Assistants; CCMA from the National Healthcareer Association; or NCMA from the National Center for Competency Testing.
Basic Life Support (BLS) certification within 30 days of employment.
Complete department-defined initial competencies within 3 months of employment.
Pass the Basic Windows Skill Assessment with a rating of 80% or higher within 30 days of employment.

Nice To Haves

One year of pediatric experience, including obtaining vital signs, assisting clinical staff with patient care, phlebotomy, and specimen collection procedures.

Responsibilities

Assist with basic patient care as assigned by licensed professional practitioners, applying age-appropriate standards, knowledge of growth and development, infection-control and body-substance precautions, patient-safety practices, and body mechanics.
Complete assigned provider tasks and orders.
Demonstrate competency during patient intake, including obtaining accurate vital signs.
As directed by a physician, may perform phlebotomy, simple medication or vaccine administration, spirometry testing, and radiographs.
Use organization and communication skills to prioritize, deliver, and document patient care.
Perform multiple concurrent tasks in stressful, fast-paced environments while maintaining customer-service standards.
Act as a liaison between patients and families and department staff by greeting them, informing families of delays, relaying messages, and offering assistance or other services.
Perform administrative duties that support efficient operations, including office opening and closing, answering phones, maintaining waiting-room and patient-diversion materials, restocking complimentary beverages, and updating wait-time boards.
Follow infection-control, safety, and Occupational Safety and Health Administration procedures and regulations.
Demonstrate competencies that incorporate age-specific guidelines for neonates, infants, early childhood, late childhood, adolescents, adults, and all ages.