Medical Appointment Scheduler
About The Position
Are you someone who enjoys helping others and creating a positive first impression? Our Medical Appointment Scheduler plays a vital role in the beginning of each patient's healthcare journey — and we’re looking for a caring, detail-oriented professional to join our team! In this important role, you'll be the friendly voice patients hear when they call to schedule their first appointment. You’ll respond to questions, assist with scheduling, and help ensure every caller feels heard, supported, and confident in their decision to choose our practice. The ideal candidate will possess strong communication skills, a solid understanding of medical terminology, and experience with electronic health record (EHR) systems.
Requirements
- Professionalism
- Awesome Customer Service
- Ability to multi-task
- Ability to communicate, read, write and comprehend assigned tasks
- Strong organizational skills and attention to detail are essential for managing multiple tasks effectively.
Nice To Haves
- Medical Experience
- Previous experience in a medical office or clinic environment is preferred, with familiarity in roles such as medical receptionist or dental receptionist.
- Experience with health information management systems and other EMR/EHR platforms is highly desirable.
- Solid understanding of medical terminology.
Responsibilities
- Serves as the first point of contact for patients and families calling our practice.
- Answering inbound calls.
- Scheduling and rescheduling appointments.
- Verifying insurance and demographics.
- Providing exceptional service with an “attitude of gratitude.”
- Ensures patients receive timely, accurate information.
- Supports the clinic’s overall patient access and service excellence goals.
- Ensuring efficient scheduling and management of patient appointments within a medical office setting.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
