Medical and Cosmetic Receptionist - River Oaks

Elite Dermatology PLLC•Houston, TX

About The Position

Elite Dermatology PLLC is seeking a polished and personable Medical and Cosmetic Receptionist to join its River Oaks team in Houston, Texas. The receptionist is the welcoming face of a premier dermatology practice and helps deliver an exceptional patient experience in medical and cosmetic settings. This role is suited to someone who thrives in a fast-paced, upscale clinical environment.

Requirements

  • At least one year of front desk experience in a medical, dermatology, or medical spa setting is preferred.
  • Familiarity with medical terminology, insurance verification, and EMR/EHR systems.
  • Exceptional customer service and interpersonal communication skills.
  • Professional, polished appearance and demeanor suited to a high-end cosmetic practice.
  • Strong organizational skills and the ability to multitask in a busy environment.
  • Proficiency in Microsoft Office and general computer skills.

Nice To Haves

  • Knowledge of cosmetic dermatology services such as Botox, fillers, and lasers.

Responsibilities

  • Greet and check in medical and cosmetic patients professionally and warmly.
  • Schedule, confirm, and manage appointments using medical practice management software.
  • Verify insurance eligibility and collect co-pays and patient payments.
  • Answer multi-line phone systems, respond to inquiries, and route calls appropriately.
  • Coordinate cosmetic consultations and assist with product or service inquiries.
  • Maintain accurate patient records and ensure HIPAA compliance.
  • Manage front desk operations, including patient flow, wait times, and administrative tasks.

Benefits

  • 401(k)
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Vision insurance
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