Veterinary Receptionist - Sherman Oaks, CA

Vetcor•Sherman Oaks, CA

1d•Onsite

About The Position

The Pet Doctors of Sherman Oaks is hiring a full-time Veterinary Receptionist. This role welcomes clients and their pets, handles phone and appointment-related needs, supports smooth daily clinic operations, and helps create a positive client experience. The clinic describes its culture as collaborative, supportive, and inclusive, with flexible scheduling, mentorship, opportunities for professional growth, and regular team communication. The position follows a four-day work week with a varied schedule that includes rotating Saturday and Sunday shifts.

Requirements

Veterinary receptionist experience.
Creative ideas, critical thinking skills, and a drive to be the best.
A passion for pets and veterinary care.
A positive, supportive approach and a love of teamwork.
A desire to continue learning and growing.
Availability for rotating Saturday and Sunday shifts.
Ability to stand or sit for extended periods.

Nice To Haves

Bilingual English/Spanish skills.

Responsibilities

Greet clients and their pets warmly.
Answer phones and respond to client questions.
Schedule appointments and help keep the day running smoothly.
Check clients and patients in and out.
Process payments accurately.
Bring creative ideas and critical thinking to improve the client experience.
Participate in monthly team meetings and collaborate with the whole team.

Benefits

Competitive pay with a flexible approach to compensation reflecting skills and future performance.
401(k) matching and a Roth Retirement Savings Plan.
Flexible Spending Account for full-time employees.
529 Savings Plan.
Tuition support.
Referral bonus program.
Medical, dental, and vision insurance for full-time employees.
Supplemental insurance options, including accident, critical illness, hospital, short- and long-term disability, legal plan, and life insurance for employees and eligible family members (full-time only).
Up to three weeks of full pay for the birth or adoption of a child after one year of service, subject to the stated state paid-family-leave exception.
Sick time and paid time off.
Free or discounted lab work for employee pets.
Discounts on pet services and products, plus a pet food discount program.
Quarterly team rewards bonus program.
Professional development opportunities and continuing education allowance.
Uniform allowance.
Six paid holidays for full-time employees.
Employee Assistance Program.
Employee discount program.
Mentorship and support for career growth.