Veterinary Receptionist - Sherman Oaks, CA

The Pet Doctors of Sherman Oaks•Los Angeles, CA

3d•$20 - $24

About The Position

The Pet Doctors of Sherman Oaks is hiring a full-time Veterinary Receptionist. The role is based in Sherman Oaks, California, pays $20–$24 per hour, and follows a four-day work week with a varied schedule that includes rotating Saturday and Sunday shifts. Veterinary receptionist experience is required; bilingual English/Spanish skills are preferred but not required. The Veterinary Receptionist helps provide a positive client and patient experience by welcoming clients and pets, handling calls and questions, scheduling appointments, managing check-ins and checkouts, and processing payments. The role also contributes ideas to improve the client experience and participates in team collaboration. The clinic describes its culture as supportive, collaborative, and flexible, with mentoring and opportunities for professional growth.

Requirements

Veterinary receptionist experience is required.
Availability for rotating Saturday and Sunday shifts.
Ability to stand or sit for extended periods.
Creative ideas, critical thinking skills, and a drive to be the best.
A passion for pets and veterinary care.
A positive, supportive approach and a love of teamwork.
A desire to continue learning and growing.

Nice To Haves

Bilingual English/Spanish skills are preferred but not required.

Responsibilities

Greet clients and their pets warmly.
Answer phones and respond to client questions.
Schedule appointments and help keep the day running smoothly.
Check clients and patients in and out.
Process payments accurately.
Bring creative ideas and critical thinking to improve the client experience.
Participate in monthly team meetings and collaborate with the team.

Benefits

Competitive pay of $20–$24 per hour.
401(k) matching and a Roth Retirement Savings Plan.
Flexible Spending Account for full-time employees.
529 Savings Plan.
Tuition Support Program.
Referral bonus program.
Medical, dental, and vision insurance for full-time employees.
Supplemental insurance options, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance, for full-time employees.
Up to three weeks of full pay for the birth or adoption of a child for eligible full-time employees after one year of service; this benefit does not apply in states with paid family leave programs.
Sick time and paid time off.
Free or discounted lab work for employee pets.
Pet discounts on services and products.
Pet food discount program.
Quarterly Team Rewards Bonus Program.
Professional development opportunities.
Continuing education allowance.
Uniform allowance.
Six paid holidays for full-time employees.
Employee Assistance Program.
Employee discount program.
Mentoring and support for career growth.
Flexible scheduling and lunch breaks.
Occasional coffee runs, ice cream parties, and meals provided.