Medical Scheduler and Receptionist

Ryther • Seattle, WA

1d • Onsite

About The Position

Ryther is hiring a Medical Scheduler and Receptionist to serve as a welcoming first point of contact for families seeking care. The role combines call handling and appointment scheduling with front-office and client acquisition work. The employee fields incoming calls, greets clients and visitors, and proactively contacts prospective clients and families to schedule their first appointment and connect them with care.

The position calls for reliable onsite attendance, composure when communicating with distressed people, and the ability to turn inquiries into scheduled appointments. Ryther values commitment to its mission, vision, and values; respect for diverse lifestyles, cultures, and abilities; a team-oriented mindset paired with strong self-management; adaptability; and a proactive approach to change and servant leadership. Ryther encourages people of color, LGBTQIA2s+, persons with disabilities, and multilingual individuals to apply.

Requirements

• Phone and text handling skills.
• De-escalation skills and composure when communicating with distressed people.
• Ability to conduct outbound scheduling and convert inquiries into appointments.
• Data entry and basic computer proficiency.
• EHR and HIPAA knowledge or proficiency.
• Reliable onsite attendance.
• Commitment to Ryther’s mission, vision, and values.
• Respect for diverse lifestyles, cultures, and abilities.
• Team-oriented mindset and strong self-management skills.
• Adaptability and a proactive approach to change and servant leadership.

Responsibilities

• Handle incoming phone calls and texts.
• Greet clients and visitors at the front desk.
• Proactively contact prospective clients and families to schedule their first appointment.
• Support appointment scheduling and convert inquiries into scheduled care.

Benefits

• Medical, dental, and vision benefits.
• 15 days of paid vacation, increasing to 17 days after the second year and by one day each year thereafter.
• 10 sick days; vacation and sick time roll over.
• 9 paid holidays and 1 floating holiday.
• 40% off Aflac supplemental insurances and free Aflac Identity Theft Protection.
• 403(b) tax-deferred retirement plan.
• $50,000 life insurance.
• Eligibility for the federal Student Loan Forgiveness program through Ryther’s registered 501(c)(3) status.
• Monthly bonus based on the number of scheduled referrals.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed