Meat Service Counter Manager

Festival Foods • Mauston, WI

15d • Onsite

About The Position

The Meat Service Counter Manager is responsible for fresh meat and seafood service, counter operations, and associate development. Reporting to the Meat Department Manager, this role coaches and supports the Meat Service Counter team, helps provide specialty cuts and meal solutions, and maintains a safe, clean, well-stocked counter. The manager works alongside associates to package, label, and merchandise products while ensuring quality, freshness, food safety, and a positive guest experience.

This is a full-time position in Mauston, Wisconsin. The schedule may include mornings, afternoons, weekends, and holidays, with flexibility to work evenings or overnight as needed. The role involves standing for extended periods, occasional lifting of up to 80 pounds, frequent proximity to moving machinery, and occasional exposure to extreme temperatures.

Requirements

• Ability to deal tactfully and effectively with customers and personnel.
• Good oral and written communication skills and ability to handle a diverse crew in a highly stressful environment.
• Complete understanding of safety requirements and company safety policies.
• Ability to apply on-the-job safety training to recognize and respond to possible safety hazards on store premises.
• Proper training and knowledge of slicers, proper lifting techniques, trash compactors, and balers.
• Knowledge of the retail food business and thorough knowledge of perishable department operations.
• Merchandising skills and ability to make timely and effective decisions.
• Must possess a Wisconsin Certified Food Manager License; Festival will reimburse the cost.
• Ability to stand for extended periods and occasionally lift up to 80 pounds.
• Ability to work near moving machinery and occasionally be exposed to extreme temperatures.

Responsibilities

• Coach, train, and support the Meat Service Counter team by setting expectations, coaching daily performance, and fostering guest service and accountability.
• Create and manage weekly schedules to provide shift coverage while balancing labor goals and associate availability.
• Work with the team to package, label, and merchandise products in the service case while maintaining quality, freshness, and visual appeal.
• Maintain clean, organized, food-safe workspaces; follow sanitation standards, restock supplies, and ensure associates follow cleaning procedures.
• Monitor product rotation, case presentation, and temperature logs to ensure food safety and compliance with company policies.
• Communicate associate performance feedback and department execution information to the Meat Department Manager.
• Maintain inventory of packaging materials and counter supplies and replenish them as needed.
• Model safe equipment use, service standards, and teamwork behind the counter and on the sales floor.
• Perform other duties as needed to support the team.
• Attend work regularly and on time in accordance with the schedule, and provide adequate notice to find a replacement for occasional absences.

Benefits

• 15% associate discount on grocery purchases for the associate and immediate household.
• Weekly pay for hourly associates.
• Hourly full-time store associates receive time and a half on Sundays and select holidays.
• Schedules provided two weeks in advance.
• Vision insurance and two dental coverage options for part-time and full-time associates.
• Three weeks of paid parental leave.
• Fitness membership fee reimbursement program.
• Employee Assistance Program and LEAPCare Care Coaches offering confidential support.
• 401(k) plan with an annual discretionary company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed