Meat/Dept Leader

Kroger•New Berlin, WI

About The Position

Plan, organize, train, and direct Meat department associates while performing production and customer service functions to maximize store sales and profits. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The role includes supporting customer relations and store security, maintaining food-temperature records, overseeing merchandising and product quality, contributing to department goals, and training, coaching, and evaluating department employees. The position requires working cooperatively in a fast-paced and sometimes stressful environment and providing support to customers and community members, including minors, individuals with special needs, and older adults. The essential functions must be performed with or without reasonable accommodation.

Requirements

Willingness to work weekends and holidays.
Effective written and oral communication skills.
Ability to make intelligent decisions quickly.
Ability to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
Abilities and skills for effective production, merchandising, and customer service related to product preparation and sale.
Understanding of key components of department operations.
Knowledge of applicable laws and regulations related to employment practices, safety, and food handling.
Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

Knowledge of applicable laws and regulations related to employment practices, safety, and food handling.
Meat work experience or similar experience in food preparation.
Past work record reflecting dependability and integrity.

Responsibilities

Develop customer relations through friendliness, courtesy, and implementation of company policies.
Remain alert and assist with store security.
Handle customer complaints perceptively.
Maintain accurate department temperature logs and train associates to record temperatures accurately.
Perform and direct pricing and merchandise displays.
Maintain signage, product rotation, freshness, quantity, quality, and appropriate merchandise space allocation.
Provide input on department budgets, goals, and results.
Train and develop Meat department employees, emphasizing customer courtesy, productivity, and effective use of technical skills.
Implement company programs and follow policies and procedures, including maintaining a work environment free of unlawful harassment or discrimination.
Make recommendations concerning hiring, firing, discipline, demotion, transfer, and evaluation of Meat department associates.
Promote, communicate, and implement company initiatives and process improvements to direct reports in a positive manner.
Manage people and organize workloads.
Supervise and coach direct reports, complete performance reviews, and provide feedback.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Handle customer and business information honestly and with integrity.
Follow directions and seek assistance as needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.