Meat/Dept Leader

Kroger•Elko, NV

About The Position

Plan, organize, train, and direct Meat department associates; perform production and customer service functions; and maximize store sales and profits. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The role includes supporting customers through direct interaction, including with minors, individuals with special needs, and older adults. The employee must be able to perform the essential functions of the position with or without reasonable accommodation.

Requirements

Willingness to work weekends and holidays.
Effective written and oral communication skills.
Ability to make intelligent decisions quickly.
Ability to handle stressful situations tactfully and calmly and make a positive impression on associates and customers.
Abilities and skills for effective production, merchandising, and customer service related to product preparation and sale.
Understanding of all key components of department operations.
Knowledge of applicable laws and regulations related to employment practices, safety, and food handling.
Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

Meat work experience or similar experience in food preparation.
Past work record reflecting dependability and integrity.
Knowledge of applicable laws and regulations related to employment practices, safety, and food handling.

Responsibilities

Develop customer relations through friendliness, courtesy, and implementation of company policies.
Be alert and assist with store security.
Handle customer complaints perceptively.
Keep department temperature logs accurately updated and maintained, and train and follow up with associates on accurate temperature recording.
Perform and direct others in pricing and displaying merchandise.
Maintain proper signage, product rotation, freshness, quantity, quality, and space allocation.
Provide input on department budgets, goals, and results.
Train and develop Meat department employees, emphasizing customer courtesy, productivity, and effective use of technical skills.
Implement company programs and follow company policies and procedures, particularly those concerning a work environment free of unlawful harassment or discrimination.
Make recommendations regarding hiring, firing, disciplining, demoting, transferring, and evaluating Meat department associates.
Promote, communicate, and implement company initiatives and process improvements positively to direct reports.
Manage people and organize workloads.
Supervise and coach direct reports, complete performance reviews, and provide feedback.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Handle customer and business information honestly and with integrity.
Follow directions and seek assistance when needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.