Meat/Dept Leader

Kroger•Phoenix, AZ

About The Position

Plan, organize, train and direct Meat department associates; perform production and customer service functions; and maximize store sales and profits. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety. The role includes developing customer relations, maintaining department standards and temperature logs, supporting store security, contributing to department goals, and training and coaching associates. The position also involves supervising direct reports, providing performance feedback, and recommending personnel actions while following company policies and applicable requirements.

Requirements

Willingness to work weekends and holidays.
Effective written and oral communication skills.
Ability to make intelligent decisions quickly.
Ability to handle stressful situations tactfully and calmly and make a positive impression on associates and customers.
Abilities and skills for effective production, merchandising, and customer service related to preparation and sale of products.
Understanding of all key components of department operations.
Knowledge of applicable laws and regulations related to employment practices, safety, and food handling.

Nice To Haves

Knowledge of applicable laws and regulations related to employment practices, safety, and food handling.
Meat work experience or similar experience in food preparation.
Past work record reflecting dependability and integrity.

Responsibilities

Develop customer relations through friendliness, courtesy, and implementation of company policies.
Remain alert and assist with store security; handle customer complaints perceptively.
Accurately maintain department temperature logs and train associates to record temperatures correctly.
Perform and direct pricing and display of merchandise.
Maintain proper signage, product rotation, freshness, quantity, quality, and space allocation.
Provide input on department budgets, goals, and results.
Train and develop Meat department employees, emphasizing customer courtesy, productivity, and use of technical skills.
Implement company programs and follow company policies and procedures, including maintaining a work environment free of unlawful harassment or discrimination.
Make recommendations regarding hiring, firing, disciplining, demoting, transferring, and evaluating Meat department associates.
Promote, communicate, and implement company initiatives and process improvements to direct reports in a positive manner.
Manage people and organize workloads.
Supervise and coach direct reports; complete performance reviews and provide feedback.
Work cooperatively in a fast-paced and sometimes stressful environment and manage conflict in a reasonable, nonconfrontational, cooperative manner.
Act with honesty and integrity regarding customer and business information; follow directions and seek assistance when needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential functions of the position with or without reasonable accommodation.