Meat/Dept Leader

Kroger•Sparks, NV

About The Position

Plan, organize, train, and direct Meat department associates while performing production and customer service functions and maximizing store sales and profits. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The role supports a positive, safe, and productive department environment, develops associates, and ensures department operations and customer service meet company expectations.

Requirements

  • Willingness to work weekends and holidays.
  • Effective written and oral communication skills.
  • Ability to make intelligent decisions quickly.
  • Ability to handle stressful situations tactfully and calmly and make a positive impression on associates and customers.
  • Abilities and skills for effective production, merchandising, and customer service related to preparation and sale of products.
  • Understanding of key components of department operations.
  • Knowledge of applicable laws and regulations related to employment practices, safety, and food handling.
  • Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

  • Meat work experience or similar experience in food preparation.
  • Past work record reflecting dependability and integrity.
  • Knowledge of applicable laws and regulations related to employment practices, safety, and food handling.

Responsibilities

  • Develop customer relations through friendliness and courtesy and implement company policies.
  • Remain alert and assist with store security.
  • Handle customer complaints perceptively.
  • Accurately update and maintain department temperature logs, and train and follow up with associates on recording temperatures.
  • Perform and direct others in pricing and displaying merchandise.
  • Maintain proper signage, product rotation, freshness, quantity, quality, and space allocation.
  • Provide input on department budgets, goals, and results.
  • Train and develop Meat department employees, emphasizing customer courtesy, productivity, and effective use of technical skills.
  • Implement company programs and follow policies and procedures, including maintaining a work environment free of unlawful harassment and discrimination.
  • Make recommendations regarding hiring, firing, discipline, demotion, transfer, and evaluation of Meat department associates.
  • Promote, communicate, and implement company initiatives and process improvements to direct reports in a positive manner.
  • Manage people and organize workloads.
  • Supervise and coach direct reports, complete performance reviews, and provide feedback.
  • Work cooperatively in a fast-paced and sometimes stressful environment and manage conflict reasonably, cooperatively, and without confrontation.
  • Handle customer and business information honestly and with integrity.
  • Follow directions and seek assistance as needed to resolve customer and business issues.
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
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