Meat/Dept Leader

Kroger•Monroe, WI

About The Position

Plan, organize, train, and direct Meat department associates; perform production and customer service functions; and maximize store sales and profits. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The role includes maintaining department operations, developing associates, supporting customers, and implementing company policies and initiatives. The position must be performed with or without reasonable accommodation.

Requirements

Willingness to work weekends and holidays.
Effective written and oral communication skills.
Ability to make intelligent decisions quickly.
Ability to handle stressful situations tactfully and calmly and make a positive impression on associates and customers.
Skills and abilities in production, merchandising, and customer service related to product preparation and sale.
Understanding of key components of department operations.
Knowledge of applicable laws and regulations related to employment practices, safety, and food handling.
Ability to work cooperatively in a fast-paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

Meat work experience or similar experience in food preparation.
Past work record reflecting dependability and integrity.
Knowledge of applicable laws and regulations related to employment practices, safety, and food handling.

Responsibilities

Develop customer relations through friendliness, courtesy, and implementation of company policies.
Assist with store security and handle customer complaints.
Maintain accurate department temperature logs and train associates to record temperatures correctly.
Perform and direct pricing and merchandise display activities.
Maintain signage, product rotation, freshness, quantity, quality, and appropriate merchandise space allocation.
Provide input on department budgets, goals, and results.
Train and develop Meat department employees, emphasizing customer courtesy, productivity, and use of technical skills.
Implement company programs and follow policies and procedures, including maintaining a work environment free of unlawful harassment or discrimination.
Make recommendations regarding hiring, firing, disciplining, demoting, transferring, and evaluating Meat department associates.
Promote and communicate company initiatives and process improvements to direct reports.
Manage people and organize workloads.
Supervise and coach direct reports, complete performance reviews, and provide feedback.
Manage conflict cooperatively and handle customer and business issues with honesty, integrity, and appropriate assistance.
Provide direct support and assistance to minors, individuals with special needs, and older adults.