Meat/Dept Leader

Kroger

About The Position

The Meat/Dept Leader plans, organizes, trains, and directs Meat department associates while performing production and customer service functions to maximize store sales and profits. The role demonstrates the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The leader oversees customer relations, department merchandising and product quality, temperature-log accuracy, and compliance with company policies and applicable requirements. They train and develop department employees, supervise and coach direct reports, complete performance reviews, provide feedback, and make recommendations concerning personnel actions. The role also supports company initiatives, helps resolve customer and business issues, and provides direct assistance to minors, individuals with special needs, and older adults. Essential functions must be performed with or without reasonable accommodation.

Requirements

Willingness to work weekends and holidays.
Effective written and oral communication skills.
Ability to make intelligent decisions quickly.
Ability to handle stressful situations tactfully and calmly and make a positive impression on associates and customers.
Abilities and skills for effective production, merchandising, and customer service related to preparing and selling products.
Understanding of key components of department operations.
Knowledge of applicable laws and regulations related to employment practices, safety, and food handling.
Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

Meat work experience or similar experience in food preparation.
Past work record reflecting dependability and integrity.
Knowledge of applicable laws and regulations related to employment practices, safety, and food handling.

Responsibilities

Develop customer relations through friendliness, courtesy, and implementation of company policies.
Remain alert and assist with store security.
Handle customer complaints perceptively.
Maintain accurate and current department temperature logs and train associates to record temperatures accurately.
Perform and direct others in pricing and displaying merchandise.
Maintain proper signage, product rotation, freshness, quantity, quality, and space allocation.
Provide input on department budgets, goals, and results.
Train and develop Meat department employees, emphasizing customer courtesy, productivity, and proper use of technical skills.
Implement company programs and follow company policies and procedures, including maintaining a work environment free of unlawful harassment or discrimination.
Make recommendations regarding hiring, firing, disciplining, demoting, transferring, and evaluating Meat department associates.
Promote, communicate, and implement company initiatives and process improvements to direct reports in a positive manner.
Manage people and organize workloads.
Supervise and coach direct reports, complete performance reviews, and provide feedback.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict reasonably, cooperatively, and without confrontation.
Act honestly and with integrity regarding customer and business information.
Follow directions and seek assistance when needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.