MEAT/DEPT LEADER

The Kroger Co. • Phoenix, AZ

9d

About The Position

The Meat Department Leader plans, organizes, trains, and directs Meat department associates while performing production and customer service functions to maximize store sales and profits. The role demonstrates the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

The leader develops customer relations, oversees department operations and merchandise presentation, maintains accurate temperature logs, and supports department budgets, goals, and results. They train and develop associates, supervise and coach direct reports, provide feedback and performance reviews, and make recommendations on personnel decisions. The role also implements company programs and process improvements, supports a work environment free from unlawful harassment or discrimination, and assists customers—including minors, people with special needs, and older adults. The position requires working cooperatively in a fast-paced, sometimes stressful environment and performing essential functions with or without reasonable accommodation.

Requirements

• Willingness to work weekends and holidays.
• Effective written and oral communication skills.
• Ability to make intelligent decisions quickly.
• Ability to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
• Abilities and skills for effective production, merchandising, and customer service related to product preparation and sale.
• Understanding of key components of department operations.
• Knowledge of applicable laws and regulations related to employment practices, safety, and food handling.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

• Meat work experience or similar experience in food preparation.
• Past work record reflecting dependability and integrity.
• Knowledge of applicable laws and regulations related to employment practices, safety, and food handling.

Responsibilities

• Develop customer relations through friendliness, courtesy, and implementation of company policies; assist with store security and handle customer complaints.
• Maintain accurate department temperature logs and train and follow up with associates on recording temperatures.
• Perform and direct pricing and merchandise displays; maintain signage, product rotation, freshness, quantity, quality, and space allocation.
• Provide input on department budgets, goals, and results.
• Train and develop Meat department employees, emphasizing customer courtesy, productivity, and proper use of technical skills.
• Implement company programs and follow company policies and procedures, including maintaining a work environment free of unlawful harassment or discrimination.
• Make recommendations regarding hiring, firing, disciplining, demoting, transferring, and evaluating Meat department associates.
• Promote, communicate, and implement company initiatives and process improvements to direct reports in a positive manner.
• Manage people and organize workloads.
• Supervise and coach direct reports, complete performance reviews, and provide feedback.
• Work cooperatively in a fast-paced and sometimes stressful environment and manage conflict reasonably and cooperatively.
• Handle customer and business information honestly and with integrity; follow directions and seek assistance as needed to resolve issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

Benefits

• Healthcare coverage, including medical, dental, vision, and prescription coverage, through company or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles.
• Paid time off, including holiday and sick pay, based on eligibility and length of service.
• Free counseling through the Employee Assistance Program.
• Free, confidential financial tools and coaching through Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over a career through the Continuing Education program.
• Access to training programs and career pathways.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed