MEAT/DEPT LEADER

The Kroger Co.•New Berlin, WI

About The Position

The Meat Department Leader plans, organizes, trains, and directs Meat department associates while performing production and customer service functions to maximize store sales and profits. The role demonstrates the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The leader maintains customer relations, oversees department operations and merchandise presentation, supports budgets and goals, trains and develops employees, and supervises and coaches direct reports. The position also helps maintain a safe and respectful work environment and supports customers who are minors, individuals with special needs, or older adults. The essential functions must be performed with or without reasonable accommodation.

Requirements

Willingness to work weekends and holidays.
Effective written and oral communication skills.
Ability to make intelligent decisions quickly.
Ability to handle stressful situations tactfully and calmly and make a positive impression on associates and customers.
Skills and abilities for effective production, merchandising, and customer service related to preparing and selling products.
Understanding of key components of department operations.
Knowledge of applicable laws and regulations related to employment practices, safety, and food handling.

Nice To Haves

Meat work experience or similar experience in food preparation.
A past work record reflecting dependability and integrity.
Knowledge of applicable laws and regulations related to employment practices, safety, and food handling.

Responsibilities

Develop customer relations through friendliness, courtesy, and implementation of company policies; assist with store security and handle customer complaints.
Maintain accurate department temperature logs and train associates to record temperatures correctly.
Perform and direct pricing and merchandise displays; maintain signage, product rotation, freshness, quantity, quality, and space allocation.
Provide input on department budgets, goals, and results.
Train and develop Meat department employees, emphasizing customer courtesy, productivity, and effective use of technical skills.
Implement company programs and follow policies and procedures, including those intended to maintain a work environment free of unlawful harassment or discrimination.
Make recommendations concerning hiring, firing, discipline, demotion, transfer, and evaluation of Meat department associates.
Promote, communicate, and implement company initiatives and process improvements with direct reports in a positive manner.
Manage people and organize workloads.
Supervise and coach direct reports, complete performance reviews, and provide feedback.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict reasonably, cooperatively, and without confrontation.
Act honestly and with integrity when handling customer and business information.
Follow directions and seek assistance as needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.