MEAT/DEPT LEADER

The Kroger Co.•Sparks, NV

About The Position

The Meat Department Leader plans, organizes, trains, and directs Meat department associates while performing production and customer service functions to maximize store sales and profits. The role demonstrates the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The leader oversees department operations, merchandise presentation, customer relations, associate training and performance, and compliance with company policies and applicable requirements.

Requirements

Willingness to work weekends and holidays.
Effective written and oral communication skills.
Ability to make intelligent decisions quickly.
Ability to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
Abilities and skills for effective production, merchandising, and customer service related to product preparation and sales.
Understanding of key components of department operations.
Knowledge of applicable laws and regulations related to employment practices, safety, and food handling.

Nice To Haves

Meat work experience or similar experience in food preparation.
Past work record reflecting dependability and integrity.

Responsibilities

Develop customer relations through friendliness, courtesy, and implementation of company policies; assist with store security and handle customer complaints.
Maintain accurate department temperature logs and train associates to record temperatures correctly.
Perform and direct pricing and merchandise displays, maintaining signage, product rotation, freshness, quantity, quality, and space allocation.
Provide input on department budgets, goals, and results.
Train and develop Meat department employees, emphasizing customer courtesy, productivity, and proper use of technical skills.
Implement company programs and follow company policies and procedures, including maintaining a work environment free of unlawful harassment or discrimination.
Make recommendations regarding hiring, firing, discipline, demotion, transfer, and evaluation of Meat department associates.
Promote, communicate, and implement company initiatives and process improvements with direct reports.
Manage people and organize workloads.
Supervise and coach direct reports, complete performance reviews, and provide feedback.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict reasonably, cooperatively, and without confrontation.
Act honestly and with integrity when handling customer and business information.
Follow directions and seek assistance as needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential functions of the position with or without reasonable accommodation.