MEAT/DEPT LEADER

The Kroger Co.•Elko, NV

About The Position

The Meat Department Leader plans, organizes, trains, and directs Meat department associates; performs production and customer service functions; and works to maximize store sales and profits. The role demonstrates the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The leader develops customer relationships, maintains department temperature logs, oversees pricing and merchandise presentation, and helps manage department budgets, goals, and results. They train, coach, and evaluate employees; support company initiatives and policies; and help maintain a workplace free of unlawful harassment and discrimination. The role also provides customer support, including direct interaction with minors, individuals with special needs, and older adults. Essential functions must be performed with or without reasonable accommodation.

Requirements

Effective written and oral communication skills.
Ability to make intelligent decisions quickly.
Ability to handle stressful situations tactfully and calmly and make a positive impression on associates and customers.
Abilities and skills for effective production, merchandising, and customer service related to product preparation and sale.
Understanding of key components of department operations.
Knowledge of applicable laws and regulations related to employment practices, safety, and food handling.
Willingness to work weekends and holidays.
Must be able to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

Meat work experience or similar experience in food preparation.
A past work record reflecting dependability and integrity.
Knowledge of applicable laws and regulations related to employment practices, safety, and food handling.

Responsibilities

Develop customer relations through friendliness, courtesy, and implementation of company policies; assist with store security and handle customer complaints.
Maintain accurate department temperature logs and train associates to record temperatures correctly.
Perform and direct pricing and merchandise displays; maintain signage, product rotation, freshness, quantity, quality, and space allocation.
Provide input on department budgets, goals, and results.
Train and develop Meat department employees, emphasizing customer courtesy, productivity, and proper use of technical skills.
Implement company programs and follow company policies and procedures, including those supporting a workplace free of unlawful harassment or discrimination.
Make recommendations regarding hiring, firing, discipline, demotion, transfer, and evaluation of department associates.
Promote, communicate, and implement company initiatives and process improvements with direct reports.
Manage people and organize workloads.
Supervise and coach direct reports, complete performance reviews, and provide feedback.
Work cooperatively in a fast-paced and sometimes stressful environment and manage conflict reasonably and cooperatively.
Handle customer and business information honestly and with integrity.
Follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.