MDU Sales Account Executive II

Optimum•Norwalk, CA

About The Position

The Account Executive – MDU sells complex telecommunications services to clients and is accountable for meeting or exceeding sales goals. The role develops new business, manages strategic accounts, creates customer proposals, and works with sales engineering and sales support teams to develop solutions for complex customer issues. It also negotiates commercial terms, assesses profitability, maintains accurate client information, and supports customer satisfaction and retention throughout the sales cycle. The position is guided by Optimum’s principles: Do What’s Right, Drive One Optimum, and Make It Happen. The company describes its culture as collaborative and customer-focused, with employees encouraged to share ideas and continue learning. Pay is competitive and based on job-related factors such as skills and experience. The anticipated starting range is $58,738–$96,499 per year in New York and New Jersey; applicants for other locations should inquire with a recruiter. Applicants must be authorized to work for any U.S. employer; visa sponsorship is not currently provided.

Requirements

Three years of relational sales experience.
In-depth understanding of complex financial business models.
In-depth understanding of complex legal terminology.
Ability to negotiate legal agreements.
Ability to build complex business cases.
Computer skills, including Windows-based applications.
Strong negotiation, problem-solving, and analytical skills.
Strong people and relationship management skills.
Ability to prioritize and organize effectively.
Ability to analyze accurately with attention to detail.
Ability to work independently and with others.
Ability to comply with all Company safety procedures.
Must possess and maintain a valid driver’s license in good standing in the state of current residence.

Nice To Haves

Bachelor’s degree or equivalent experience preferred.
Consultative selling experience preferred.

Responsibilities

Provide quality internal and external customer service in accordance with Company values.
Meet or exceed corporate and system sales goals.
Prospect, cold call by phone and in person, and generate new sales opportunities.
Develop and maintain strategic account plans.
Build client relationships and provide solutions to meet client needs.
Develop proposals and presentations for customers and prospects.
Support client retention and cross-sell and up-sell to existing clients.
Partner with sales engineers and sales support teams to determine appropriate solutions for complex customer issues.
Negotiate pricing, service levels, and terms and conditions with clients.
Ensure product pricing is consistent with corporate pricing structures and the competitive environment.
Perform return-on-investment assessments for profitability and submit them for approval.
Update essential client information in a timely manner.
Ensure customer satisfaction throughout the sales cycle.
Maintain database information and customer records.
Perform other duties as assigned.