Account Executive - MDU

Lumos

About The Position

Lumos is hiring a full-time Account Executive to lead strategic growth across multi-dwelling unit (MDU) and homeowners’ association (HOA) communities. The role builds trusted partnerships with property stakeholders and expands access to Lumos’s 100% fiber network. The Account Executive owns the full sales cycle, from identifying opportunities and understanding property needs through negotiating access, marketing, and bulk service agreements. Using a consultative approach and knowledge of property operations, the role develops tailored solutions that align resident expectations with Lumos’s goal of delivering reliable, high-speed internet. Lumos is building a 100% fiber-optic network. Through T-Fiber, its joint venture with T-Mobile, the company is working toward connecting 12 to 15 million homes by 2030. The role collaborates across teams in a fast-moving, growth-oriented environment and contributes to Lumos’s expansion and community connectivity efforts.

Requirements

At least 5 years of B2B sales experience; telecom, real estate, or MDU experience is strongly preferred.
Proven ability to negotiate and close complex agreements involving multiple stakeholder groups.
Strong business acumen and understanding of property management structures and operations.
Excellent communication and presentation skills, including comfort engaging C-level or board-level audiences.
Proficiency with CRM platforms such as Salesforce.
Experience working cross-functionally to support project delivery and customer satisfaction.
Self-motivated, consultative, and adaptable, with the ability to thrive in a fast-paced, growth-oriented environment.
Ability to travel regionally for onsite meetings, property tours, and partner engagement.
Applicants must be at least 18 years of age at the time of application.

Nice To Haves

Bachelor’s degree in Business, Communications, or a related field preferred.
Experience in the fiber, telecom, or broadband industry strongly preferred.
B2B sales experience in telecom, real estate, or MDU environments is strongly preferred.

Responsibilities

Build and maintain relationships with developers, property managers, HOA board members, and consultants to generate and nurture qualified leads.
Lead discovery conversations to understand property goals, decision-making dynamics, and resident expectations.
Develop and present customized service proposals tailored to Lumos’s capabilities and each property’s needs.
Negotiate access rights, marketing agreements, and bulk service contracts.
Manage the full sales lifecycle, from opportunity identification through contract execution and internal handoff.
Collaborate with internal teams on property logistics, installation readiness, and implementation needs.
Track and forecast pipeline activity and contribute to regional sales targets and organizational growth goals.
Provide insights to marketing, customer experience, and leadership teams to refine strategy, messaging, and expansion efforts.
Monitor market trends, resident preferences, and competitive dynamics to inform sales positioning.
Represent Lumos professionally and with integrity, supporting a positive brand reputation in the MDU space.

Benefits

Comprehensive health insurance coverage.
Dental insurance.
Vision insurance.
Competitive compensation packages, including bonus options for eligible positions.
Paid time off and paid holidays.
Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
100% employer-paid life and disability insurance.
Employee Assistance Program (EAP) with access to professional support.
401(k) plan with up to 5% employer contribution and a self-directed brokerage option.
Wellness program with education and cash incentives for gym attendance and nutrition programs.
Employee referral bonuses.
Discounts on Lumos Fiber Internet for employees who live in service areas.
Discounts on T-Mobile wireless service and select features for lines.