Mazda Sales Assistant
About The Position
The Mazda Sales Assistant supports dealership sales operations and provides front-desk coverage. Depending on dealership size, the role may include some or all of the listed administrative, reporting, inventory, paperwork, and customer-service duties. The position also requires following Walser’s service processes and core values. Safety eyewear and hard-toed, slip-resistant footwear are required when working in dealership service departments. Walser Automotive Group describes itself as a family-owned and family-run company with 29 dealerships representing 26 brands across Minnesota, Kansas, and Illinois. The company says that a portion of every vehicle sold and serviced supports the Walser Foundation and its community investments. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Requirements
- Exceptional listening, telephone, and computer skills.
- Outstanding verbal and written communication skills.
- Friendly and positive attitude.
- Professional demeanor and appearance, including nametag and uniform.
Responsibilities
- Work with the funding specialist to ensure paperwork, funding, titles, and related items are complete.
- Coordinate with the inventory team on OEM reporting, dealer trades, inventory, reporting, and other duties.
- Prepare metrics for Sales Managers to review.
- Recap deals and assist with paperwork.
- Assist with monitoring employee hours, schedules, time off, and other administrative duties.
- Ensure employees follow Walser service processes and scripts, and report variances to the Sales Manager.
- Assist Sales Managers with reporting.
- Schedule P&L and accessories, and cleanse DriveCentric.
- Assist with OEM certification.
- Assist with the due bill schedule.
- Complete OEM reporting.
- Greet and direct customers arriving at the dealership.
- Answer incoming calls.
- Scan customer information into the system.
- Perform filing and data entry.
- Receive money.
- Page available sales representatives.
- Maintain a constant supply of deal jackets for the sales floor.
- Manage the plate log, including contacting customers when plates arrive, distributing plates, and conducting a weekly audit.
- Process the system’s print and email queue daily.
- Manage incoming appointments by preparing folders and ensuring appointments are correctly marked as Show or No Show.
- Wear safety eyewear in dealership service departments and hard-toed, slip-resistant footwear when working in those departments.
- Perform other duties, tasks, or projects as assigned.
- Uphold Walser’s core values: Do The Right Thing, Lead By Example, Display Positive Energy, and Be Open Minded.
Benefits
- Paid time off (PTO).
- Career growth and advancement opportunities, including career paths, mentorship, and development opportunities.
- Up to $10,000 in fertility treatment and adoption assistance.
- Medical, dental, and vision coverage, plus HSA and FSA plans.
- Access to Blue Cross Blue Shield medical coverage and additional wellness benefits.
- Company-paid life insurance.
- 401(k) with employer match.
- Paid clothing program with branded Walser apparel offered twice a year.
- Employee discounts across products and services.
- Employee Resource Groups.
- Volunteer opportunities through the Walser Foundation.
- Employee Assistance Program (EAP).
- Referral program with referral bonuses.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
